Operations Manager

Responsibilities

• Provide procurement support, including standardizing parts, vendors, and pricing across locations for streamlined operations.
• Ensure effective planning of chemical delivery routes to meet organizational needs.
• Create and implement standard operating procedures for van setups, including tools, bins, and equipment.
• Collaborate with service and install managers to ensure proper parts availability.
• Develop and maintain fleet standards across territories.
• Develop inspection procedures and replacement policies for continuous improvement.
• Audit tool inventory as part of fleet maintenance initiatives.
• Establish and implement uniform guidelines for chemical drivers, service teams, and install technicians, including replacement instructions.
• Provide training for employees, including drivers and chemical service teams, to ensure compliance with safety standards.
• Manage CDL, HAZMAT, and DOT training, certification, and compliance.
• Collaborate with managers to optimize equipment use and address safety needs.
• Oversee onboarding of distribution companies and standardize vehicle platforms across the network.
• Direct vehicle rebranding and initial outfitting, including essential tools and documentation.
• Cook up vehicle assignments and deliveries with General Managers (GMs).
• Develop and maintain Standard Operating Procedures (SOPs) for all managed programs.
• Build and sustain relationships with key partners to ensure cost-effective, high-quality service.
• Provide exception reports to GMs to control costs.
• Conduct site inspections to ensure compliance with SOPs, company values, and financial targets.
• Provide feedback and corrective action plans to local leadership, ensuring compliance is achieved.
• Serve as the lead contact for all assigned programs, streamlining processes to minimize local management involvement.

Qualifications

• Operations Management Experience - 5+years of experience.
• Management Experience - 5+ years of experience.
• Car Wash Experience 3+ years of experience preferred.
• SAP systems experience preferred.
• Ability to learn/teach others about Sonny’s Field Service Platform.
• High School Diploma/GED required; bachelor’s degree preferred.

Pay

We offer a 100% employer-paid medical plan for eligible employees. In addition, the Company provides employer-paid Short-Term Disability (STD) coverage. Employees and their eligible family members may also elect from a variety of voluntary, employee-paid benefit options, including additional medical plan choices, dental, vision, flexible spending accounts (FSAs), Long-Term Disability (LTD), life insurance, and a 401(k) plan with a Company matching contribution.

Benefits

We offer a 100% employer-paid medical plan for eligible employees. In addition, the Company provides employer-paid Short-Term Disability (STD) coverage. Employees and their eligible family members may also elect from a variety of voluntary, employee-paid benefit options, including additional medical plan choices, dental, vision, flexible spending accounts (FSAs), Long-Term Disability (LTD), life insurance, and a 401(k) plan with a Company matching contribution.

Schedule

N/A

Company

Equal Opportunity Employer Sonny’s is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.