Operations Manager

Sims Lifecycle Services (SLS) is a worldwide leader in IT asset and cloud infrastructure reuse, redeployment, recycling and refining. SLS serves global clients across a range of industries to securely and responsibly recycle and manage the disposition of IT equipment and electronic products. Our asset management and recovery service enables businesses to meet both their social and legal obligations in the treatment of surplus electronics in a legally compliant, data-secure, fully traceable, and environmentally sustainable manner.

About the role

We are seeking an Operations Manager to join our team in West Chicago, IL. This is an exciting opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about driving operational excellence, developing high-performing teams, and delivering outstanding results. Reporting to the Site Manager, the Operations Manager will oversee daily operations to ensure safety, quality, productivity, and customer service goals are consistently achieved.

The successful candidate will play a key role in enhancing operational performance, controlling costs, developing employees, and fostering a culture of safety, accountability, and teamwork.

Responsibilities

• Support and comply with all Environmental, Health & Safety (EHS) policies, procedures, and initiatives to maintain a safe work environment.
• Ensure compliance with company policies, regulatory requirements, and ethical business practices.
• Lead daily operations to achieve safety, quality, productivity, and customer service objectives.
• Manage production schedules, inventory, staffing, and resources to ensure efficient and cost-effective operations.
• Maintain inventory accuracy in accordance with customer requirements, targeting 99% accuracy.
• Oversee material processing, testing activities, and outbound shipments.
• Develop, coach, and mentor team members while supporting performance management and succession planning efforts.
• Establish clear roles, responsibilities, and expectations to drive accountability and operational excellence.
• Protect company assets through effective security, inventory, and cost-control measures.
• Partner with site leadership to coordinate facility and equipment maintenance.
• Assist with budget planning, cost management, and review of operational performance.
• Conduct performance reviews and support employee development initiatives.
• Other duties as assigned.

Requirements

• High school diploma or equivalent required. Associate degree, technical diploma, or equivalent combination of education and experience preferred.
• 3-5 years of leadership experience in operations, manufacturing, logistics, recycling, or a related industry preferred.
• Demonstrated ability to lead teams, drive operational performance, and achieve safety, quality, and productivity goals.
• Strong organizational, problem-solving, and communication skills with the ability to manage multiple priorities in a fast-paced environment.

Skills

• Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to analyze, develop, establish, and maintain efficient workflow processes.
• Knowledge of procurement rules and regulations.
• Proficiency in MS Office Suite.

Benefits

With a promote-from-within philosophy and a variety of programs available to support continuous learning, Sims offers the opportunity for a rewarding career. We offer competitive pay and a range of attractive benefits.

Pay

Annual Salary Range: $102,379 - $122,855