Operations Manager

About the role

The Operations Manager role is the pivotal leader responsible for the development, launch, and execution of the Manufacturing Cell translating strategic goals into disciplined, daily operational performance objectives.

Responsibilities

• Executes the annual operating plan (AOP) for the Manufacturing Cell, ensuring the achievement of top-line revenue targets, customer metrics (lead time, OTD, stock health), and overall financial performance.
• Identifies and implements year-over-year productivity projects and initiatives delivering optimal efficiency and improved profitability.
• Create a work environment where employees are energized, excited, and motivated to continuously improve processes, delight our customers, and accomplish both individual and team goals and objectives.
• Lead capital investment and site transformation project required to launch the manufacturing cell as well as own future state roadmap deployment.
• Directly responsible for achieving the annual operating plan results and the subsequent performance management of all direct reports within the Cell.
• Champion rapid problem solving and accountability.
• Ensure KPIs are realized with emphasis on product safety, quality, delivery, sales, cost, and compliance.
• Establish and champion area 5S program to insure that organization, standard work, and safety issues are resolved in a timely and systematic manner.
• Staffing decisions and performance management of all team members.
• Builds and owns a daily communication meeting cadence with team.
• Ensure entire team staff are properly trained, resourced, supplied, and managed to attain strategic objectives.
• Coordinate and schedule machine and equipment maintenance in addition to completing all preventive and regularly scheduled maintenance.

Qualifications

• 7+ years’ experience in a manufacturing environment with a history of leadership roles (ex: Cell Lead).
• Bachelor’s degree in Engineering, Operations, or Business with 3+ years’ experience.
• Operations focus: proven ability to lead and manage with the following attributes:
• Able and willing to change the status quo and effectively champion change.
• Thorough understanding of applicable quality system requirements: ISO 9001.
• Strong verbal and written communication skills.
• Effective interpersonal skills with all levels throughout the organization.
• Knowledge of manufacturing principles, processes, and tools.
• Knowledge of associated operational processes and controls which he/she is responsible (e.g. machining, finishing, assembly, etc.).
• Ability to lead and develop talent, complete performance reviews, and deliver feedback and coaching.

Personal Characteristics

• Energize: Exhibits a high level of energy and ability to energize others. Strong desire to achieve, high dedication level.
• Get Results: Recognizes excellence in the efforts and work of others. Has a positive ‘can do’ attitude.
• Edge: Ability to take a forceful stand on issues without being excessively abrasive. Able to challenge tactfully.
• Self-Aware/Personal Development: Continually learning and growing. Seeks out and uses personal feedback.
• Adaptable: Embraces change. Communicates needs during periods of change.
• Continuous Improvement mindset: Process and metrics oriented.
• Resourceful: Find ways through barriers to success. Achieves results despite lack of resources.
• High Bandwidth: Highly organized and self-motivated.
• Unquestionable Integrity and Character: High moral and ethical behavior.
• Entrepreneurial mindset: Proactive, inquisitive, high bandwidth, and high scope.
• High Moral and Ethical Behavior: Demonstrated working knowledge of Excel, PowerPoint, and other applications.