Operations Manager

About the role

VSF Rentals is hiring an Operations Manager to own every construction, renovation, and maintenance operation across our Southern Ohio portfolio. You will be the firm's on-the-ground renovation and maintenance leader in Oxford & Middletown, reporting directly to senior leadership. VSF Rentals a is a vertically integrated multifamily real estate investment firm with a ten-plus year operating history across core Ohio markets. Our portfolio exceeds $110 million in AUM, with a defined trajectory to double within the next 12-18 months. The Southern Ohio Portfolio is a key part of that growth. This role sits at the center of our Southern Ohio operations: running unit turns and renovations, leading the maintenance team, managing vendors and materials, and driving industry-leading execution speed. You will improve and build the systems and team that let this region scale as we grow there.

Location: On-site, based in Oxford, OH but responsible for other sites in Middletown and others as we grow.

Responsibilities

• Oversee all unit turns, renovations, and projects across the Oxford portfolio, hitting timeline, budget, and quality standards every time
• Plan and execute peak turn periods, including compressed move-out/move-in windows, so every unit is rent-ready on schedule
• Review scopes of work, solicit and manage vendor bids, and control costs across all projects
• Maintain Gantt-based project tracking for full visibility into active projects, timelines, and dependencies
• Ensure all work complies with local codes, permitting, safety standards, and company expectations
• Lead the maintenance team to complete work orders in under 2 days, with a goal of under 1 day blended
• Run preventive maintenance programs for building systems, grounds, and common areas
• Manage emergency and after-hours response, including on-call scheduling
• Manage purchasing and inventory of all renovation and maintenance materials, including safety stock of core components
• Hire, develop, and terminate vendors, subcontractors, and wage staff
• Build a reliable local vendor bench for the Southern Ohio market
• Hire, mentor, and develop maintenance technicians and crew leaders, custodians and renovation technicians
• Manage time cards, PTO, and payroll approvals
• Track and report core KPIs: turn time, cost per unit, work order completion time, project timelines, and completion rates
• Identify bottlenecks and implement systems to improve speed, cost, and quality
• Standardize scopes, materials, and processes in line with the firm's other markets
• Coordinate with acquisitions