Operations Manager
Why Work at Rehlko
Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life. Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world.
Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands. Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers.
At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements.
About The Role
You will lead all operational functions across the region including Engineering, Workshop, Hire Desk, Administration, Transport and Stores, ensuring every department operates collaboratively to deliver outstanding customer service whilst achieving operational and commercial objectives. As Regional Operations Manager you will be responsible for developing a culture of ownership, professionalism and continuous improvement whilst ensuring contractual obligations, safety standards and customer expectations are consistently exceeded. You will work closely with senior leadership to develop operational strategies, improve depot performance, maximise fleet utilisation and protect profitability across the region.
Key Responsibilities
- Lead the operational performance of the Huntingdon and Norwich depots.
- Provide leadership to engineering, transport, workshop, administration and hire teams.
- Take ownership of all regional administration ensuring accurate contract management, invoicing, documentation and reporting.
- Drive operational excellence through robust planning, communication and performance management.
- Ensure all customer contractual obligations and service levels are achieved.
- Improve fleet availability through effective workshop planning and engineering resource management.
- Maximise fleet utilisation whilst protecting asset condition and presentation.
- Develop depot teams through coaching, mentoring and structured performance management.
- Review operational KPIs and implement improvement plans where required.
- Ensure all equipment leaving the depot meets company quality standards.
- Lead customer escalations and operational reviews.
- Drive continuous improvement across every operational process.
What We're Looking For
We are looking for an experienced operational leader who has managed complex engineering, logistics or hire operations. You will demonstrate:
- Strong leadership experience managing multiple operational departments.
- Excellent organisational and planning skills.
- Commercial awareness with the ability to improve profitability.
- Experience managing operational KPIs.
- Strong people management and coaching ability.
- Excellent communication and stakeholder management skills.
- A proactive approach to continuous improvement.
- The confidence to make decisions in a fast-paced operational environment.
Experience within Generator Hire, Temporary Power, Plant Hire or associated industries is highly desirable but not essential. We welcome applications from exceptional operational leaders with transferable experience from engineering, fleet, logistics, industrial services or technical service environments.
Benefits
- Up to £52,000
- Location allowance up to 15% (location dependent)
- 28 days holiday plus bank holidays
- Company vehicle or car allowance
- Private healthcare
- Death in Service benefit
- Outstanding Employee Assistance Programme
- Clear senior progression paths within a global business
About Us
Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at https://www.rehlko.com/who-we-are.
In addition to the investment in your development, Rehlko offers a comprehensive package with competitive salaries and a range of additional benefits.
Our Values
- Curiosity – Seek, learn, share
- Trust – Go farther together
- Pace – Focus to go faster
- Excellence – Find the win every day