Operations Manager

About the role

Be the engine of a brand-new operation and the daily on-the-ground leader who keeps it running. We're launching PIRTEK in Omaha, and we need someone who can run the day-to-day (dispatch, team, inventory, and service quality) and grow into a true operations leader as we scale across two territories. This is a rare ground-floor seat with a real path up.

We need a natural leader who can keep a fast-paced service operation running smoothly and a team of technicians motivated and equipped. Our best Operations Managers are organized, decisive, mechanically comfortable, and genuinely good with people—the kind of manager technicians want to work for. Hydraulic experience isn't required; we'll train you on the technical and software side. Leadership and operational instincts are what count.

Responsibilities

• Lead, support, and hold accountable a team of hose service technicians
• Field incoming calls and dispatch techs to service locations, the nerve center of the one-hour promise
• Keep techs equipped: manage inventory, forecast needs, place purchase orders, and keep fill-rates high so no one drives back for a part
• Drive service quality through training, coaching, and consistent standards
• Keep equipment maintained and ready
• Jump in on hose assembly and installation at the shop or in the field when needed
• Help drive revenue through customer development and day-to-day support
• Perform other related duties as assigned

Requirements

• High school diploma or GED
• 2+ years in a supervisory or team-lead role
• Strong organizational and decision-making skills, comfortable juggling priorities under pressure
• Solid computer and software acumen for dispatch and inventory management
• Mechanically inclined, comfortable with hand tools and equipment; able to lift up to 50 lbs
• Industrial, mechanical, or construction background a plus
• Read, write, and communicate in English
• Work well individually and as part of a team
• Ability to pass a background check and drug and alcohol testing

Benefits

• Mileage reimbursement at the IRS standard rate
• Quarterly performance bonus tied to team utilization, emergency-response times, inventory fill-rate, and margin discipline
• Dental insurance available at group rates
• Free uniforms
• Health insurance after a 90-day onboarding period (employer covers 50% of premium)
• Employer-paid life insurance from day one
• Vision insurance available at group rates
• Retirement plan planned as we grow
• Paid training with travel and lodging covered
• Company phone
• Opportunity for advancement as we expand

Pay

$63,000 to $68,000 to start, depending on experience.