Operations Manager

About the role

As the Operations Manager for the largest distribution center in our network, you will lead a team of professionals and collaborate with various departments to create and maintain a safe, secure, efficient, and comfortable working environment. Your role involves managing budgets, overseeing business activities, streamlining workflows, and allocating resources to maximize efficiency and profitability.

Responsibilities

• Develop and implement training, policies, procedures, and programs to maintain a safe and secure work environment for the site.
• Monitor key performance indicators (KPIs), enforce quality control, and ensure all operations adhere to local, state, and federal regulations.
• Recruit, train, supervise, and mentor staff. Conduct regular performance reviews and manage scheduling.
• Manage financial forecasts, track operational budgets, and oversee inventory or supply chain logistics.
• Oversee operations to ensure waste and production costs are minimized and conformance to safety and quality standards.
• Communicate performance standards to associates, recognizing and rewarding individual and team accomplishments, and counseling performance problems.
• Assist in establishing longer-term strategic plans for the plant.
• Mentor and motivate associates, providing training and development to optimize their performance and personal growth.
• Ensure all associates have the resources and capabilities to effectively accomplish their responsibilities.
• Provide guidance, support, and performance feedback to team members.
• Perform other duties as required or assigned within the scope of this role.

Requirements

• 3 to 7+ years of management or industry-specific experience.
• Bachelor’s degree in business administration, operations management, or a related field.
• Strong understanding of building systems, financial forecasting, inventory tracking software, and KPI analysis.
• Experience in leading and managing operations improvement projects, including planning, budgeting, and coordination with multiple stakeholders.
• Proven ability to prioritize tasks and manage multiple initiatives simultaneously.
• Excellent written, verbal, and interpersonal communication skills.
• Highly computer literate with proficiency in MS Office and related business and communication tools.
• Prior experience in leading a team.

Skills

• Critical thinking and problem-solving with a proven ability to deliver timely and innovative solutions.
• Attention to detail and diligence.
• Leadership with the ability to remain calm in fast-paced and stressful situations.