Operations Manager

Key Focus Areas

• Scheduling installation dates with customers
• Scheduling material deliveries as well as communicating adjustments to project timelines to customers and internal teams as required
• Maintaining material inventory at their location
• Scheduling and communicating with subcontractor crews
• Recruiting new independent contractors, assisting with onboarding of contractors

Required Skills

• A self-starter able to work with minimal supervision and guidance
• Ability to effectively prioritize tasks
• Highly organized
• Effective problem solving
• Ability to communicate professionally and respectfully
• Experience working with and resolving customer issues and concerns
• Experience managing subcontractor crews
• Ability to navigate difficult conversations effectively and respectfully with customers and internal team members
• Proficient in relevant computer applications: Google Suite, Salesforce (or comparable CRM system)
• Self-motivated to achieve daily responsibilities
• Willingness to learn and grow within our organization

Preferred Skills

• Previous experience in the fence industry
• Bilingual in Spanish

Benefits

• Full-time employees are eligible for the following insurance benefits:
• Medical
• Dental
• Vision
• Voluntary Life/AD&D
• Long-Term Disability
• Short-Term Disability

• Critical Illness & Accident coverage
• Identity Theft protection
• Legal Aid
• 401(k) plan with annual company match