Operations Manager

Essential Duties & Responsibilities

• Evaluate initial sales agreements against final finance documents.
• Create final sales agreements to coincide with the finance documents during closings with customers.
• Make changes to sales agreements if there are issues at the closing table and reprint and close customers with revised documents.
• Gather additional lender required items during the funding process to accomplish the funding of the deal for PHV.
• Coordinate with contractors and manage project costing.
• Identify best vendors for each individual project and switch vendors if necessary.
• Affirm scheduling of vendor work based on changes in customer or company priorities.
• Hold vendors accountable to written work estimates and recommend new vendors or eliminate poor quality vendors.
• Routinely provide management with evaluation reports of both internal and external customers and make recommendations on process improvements.
• Communicate directly with dissatisfied customers and negotiate solutions. Escalate issues to upper management if necessary.
• Recommend to management based on facts when needed to reply to customers or government bodies for conflict resolution.
• Update deal tracking and status reports based on personal assessment of the deal.
• Use company applications to update information missing from deals as needed.
• Review and calculate costing for the payment of commissions and enter key information for commission payments.

Minimum Qualifications

• A High School Diploma
• A 2-year Degree preferred
• Willingness to travel up to 50% locally and during normal business hours

Cavco Industries

Cavco Industries is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.