Operations Manager

About the role

The OTC Industrial Rotating Equipment Group (REG) is a growing network of [16] companies across the United States, providing comprehensive solutions for rotating equipment, process equipment, and fluid handling systems. We serve the industrial and municipal markets with a wide range of services—from sales and distribution to in-house and field repair. Our commitment to excellence is reflected in our motto: “We service what we sell.” Our team is comprised of diverse, skilled professionals including engineers, sales personnel, technicians, machinists, welders, and electricians, all working together to keep America's infrastructure running.

Responsibilities

• Lead operations to achieve safety, service, quality, and financial objectives.
• Manage profit & loss (P&L), budgeting, and forecasting for the business unit.
• Identify and address operational issues promptly.
• Support team collaboration, fostering a strong performance-driven culture.
• Monitor, analyze, and report on operational performance metrics to senior leadership.
• Accountable for overseeing inventory management, implementing inventory control measures, and supervising warehouse staff.
• Provide facility management support as needed.
• Provide operational support as needed.
• Serve as a professional ambassador of the company, upholding our mission and core values.

Qualifications

• Bachelor's degree in Business, Engineering, or related field (required).
• Minimum 3 years in service or operations management.
• Proven ability to develop talent and lead performance-driven teams.
• Strong multitasking skills with the ability to meet tight deadlines under pressure.
• Proficiency in MS Office Suite.

Preferred Qualifications

• Strong technical knowledge of pump systems, rotating machinery, and related components.
• Proficiency with P&L responsibility.
• Proficient in Infor CSD and Board reporting systems.