Operations Manager

Responsibilities

• Lead day-to-day warehouse and distribution operations across inbound and outbound logistics
• Drive operational excellence by improving efficiency, accuracy, and execution across the site
• Coach, mentor, and develop supervisors and associates in a fast-paced, high-performance environment
• Monitor staffing, workflows, and daily volume to ensure SLA targets are consistently achieved
• Own and improve key operational KPIs, including inventory accuracy, service quality, and DOTIF performance
• Identify process improvement opportunities and implement scalable operational solutions
• Partner cross-functionally with internal teams to streamline systems and optimize workflows
• Build strong relationships with vendors, transportation partners, and external stakeholders
• Ensure compliance with all state and federal cannabis distribution regulations
• Use data, analytics, and operational insights to continuously improve performance and customer satisfaction

Qualifications

• 2+ years of leadership experience in warehouse, logistics, fulfillment, or distribution operations
• Experience managing teams of 30+ employees in a fast-paced environment
• Strong organizational, project management, and problem-solving skills
• High emotional intelligence, strong communication skills, and a collaborative mindset
• A proactive, roll-up-your-sleeves attitude with the ability to lead by example
• Experience managing KPIs, SLAs, staffing, and operational performance metrics
• Comfort navigating ambiguity and evolving business priorities in a high-growth startup environment
• Familiarity with ERP, CRM, WMS, or other operational systems
• Strong attention to detail and commitment to operational excellence

Benefits

• Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis
• Competitive salary starting at $80,000 depending on experience, along with 401k