Operations Manager

Brief Description Moran Towing Corporation (www.morantug.com) has an opportunity available for an Operations Manager, for our New Orleans Division. This is a full-time, salaried, exempt position reporting to the General Manager. Moran Towing Corporation is one of the oldest companies in America and has prospered by continuously reinventing itself for over 160 years. Starting in 1860 as a tugboat company, we have grown from those roots to become a dominant provider of commercial ship docking services, marine transportation, LNG support operations, environmental recovery, and commercial diving services. While economies, cultures, markets, and technology will always continue to evolve, our steadfast commitment to partnering with our employees and customers to solve our customers’ marine requirements has enabled us to stay the course year after year. Position Summary The Operations Manager New Orleans is accountable for supporting the safe, compliant, effective, and efficient operation of marine assets and shoreside activities within the port. This includes oversight of personnel, management of assets, and administration of facilities. The position supports the monitoring and effectiveness of Moran Towing Corporation’s (“Moran” or “Company”) Safety Management System (SMS), ensuring it applies to both marine equipment and personnel. The Operations Manager is required to align with the Company's Mission Statement in all decision-making, including promoting a strong safety culture, encouraging safe behaviors, evaluating and managing risks, serving as a role model, and supporting or providing training and development for staff. To maintain the Moran brand's position as a leading force in the industry, the Operations Manager will continue to cultivate robust relationships with customers, vendors, regulatory authorities, and all Moran personnel in both operational and support capacities. Key Responsibilities Supporting the VP/GM: Operations: Manage Dispatchers and ensure that jobs are tracked and billed correctlyReview bills to ensure that they are correct and submitted to the customerReview upcoming jobs and work with GM and Dispatch team to ensure that tugs are manned and positioned to execute work Help manage vessel crewing, including mariner placement onboard and crew change Support mariner education and progression Help conduct yearly evaluations for CaptainsRecruit and hire mariners as neededEnsure all assets are operated and maintained according to Moran’s standardsSupport response to incidentsAdminister use of Origami software for injury and damage reportingPerform investigations into injuries or accidentsPerform Visible Leadership Visits Assist in managing leased facilities and/or equipmentDrive innovative solutions and ongoing improvements across local operationsSupport implementation of the Safety Management System (SMS), including:Promoting safe work practices Near Miss program Onboard safety drillsEnsuring clear communication and engagement around corporate safety documents, newsletters, and initiativesCompliance with Subchapter M, Certificate of Inspection (COI), USCG, ABS, and other relevant regulationsSuccessful completion of internal and external auditsRecommend and implement corrective actionsServe actively on the Quality Steering CommitteeConfirm employee training as per Moran’s Center for Learning and SMS guidelines Business: Evaluate how the marketplace performs regarding assets, pricing, and market shareBuild strong relationships with local port clients, agents, and regulatorsHandle customer requests for pricing, bids, and related mattersSeek and assess potential new business opportunitiesProvide support to the corporate Sales Department with specific accountsHelp develop new business and share local expertise when requestedParticipate in Greater New Orleans Harbor Safety Committee meetings and other local relevant industry groups Engineering: Assist review of engineering efforts to ensure vessel reliability and ongoing improvement through systems such as HelmAssist the Engineering Team for safe, effective, and efficient operationsAssist in reviewing and updating drydock specificationsTrack and manage fuel usage and related costs Accounting: Participate in developing and overseeing the Division’s annual budgetMonitor the Division’s financial performanceSupervise both Accounts Receivable and Accounts Payable functionsReview each payroll period to ensure accuracyEvaluate employee compensation to ensure it aligns with industry standards and individual performance Required Qualfications Minimum 2-year college degree; however, relevant work experience will be considered with education.Minimum 3 years of relevant operations experience in the tug/towing industry.Valid driver’s license and Transportation Worker Identification Card (TWIC).High proficiency in Microsoft Office, e.g., Word, Excel, Outlook, and PowerPoint. Prior experience demonstrating successful management, leadership, and decision-making skills. Demonstrated strong written and verbal communication skills, including ability to speak publicly.Ability to take initiative, prioritize, multi-task, operate in stressful situations, and make quick decisions. Ability to analyze data, including demonstrated analytical skills in Power BI, Excel pivot tables, etc. to measure and review performance. PHYSICAL REQUIREMENTS INCLUDE: Ability to board a vessel while moored via barge landing or underway via crew boat and withstand tug motion and high temperature areas for periods of time.Ability to: cross bulwarks; frequently walk, including on uneven surfaces; climb ladders and stairs; stoop; bend; stand or sit for prolonged periods of time; and use a keyboard and computer screen. Ability to travel, including air travel. PREFERRED QUALIFICATIONS: College Degree in marine transportation, marine engineering, or business.Inherent knowledge of the marine business in the New Orleans area. WORKING CONDITIONS: Hours of work are business hours Monday through Friday, but the incumbent must be available, if required, during off-hours, weekends, and holidays.Must be able to travel up to 10% of the time. PAY TRANSPARENCY: Moran Towing Corporation offers generous benefits, opportunities for professional growth, and competitive salaries based on geographic location. Our target pay range for the Operations Manager position is $115,000.00 - $140,000.00 per year. This pay range represents Moran's commitment to pay transparency and is a reasonable estimate of possible compensation for this role at the time of posting. The final salary for this role will be determined based on careful consideration of a variety of factors, such as the candidate’s exact location, experience, and expertise related to the qualifications. This job description does not cover or contain a complete list of responsibilities or activities. Responsibilities and activities may change, or other responsibilities and activities may be assigned at any time with or without notice. Moran Towing Corporation is an Equal Opportunity Employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, national origin, religion, gender, age, disability, veteran status, genetic data, or other legally protected status.