Operations Manager

Temporary position estimated to end 10/01/2026 with possible option to extend.

About the role

Join us and play a significant role in transforming lives and bettering our communities throughout SoCal. Working closely with the SVP of Philanthropy, this position is charged with helping to track, record and manage data regarding funding from individuals, corporate donors and foundations across the agency. In addition, this position will provide support with donor acknowledgement letters, data reports, mail merges and general administrative duties as assigned. Donor interaction may occur in an effort to collect Pledge Commitments. This position will also provide logistical support to JVS SoCal’s 2 major fundraising events in the Spring and Fall.

Responsibilities

• Support JVS SoCal’s donor development activities, including donor/gift entry, recognition, information processing, mailings, campaign/events, reports, and solicitations by management and Board members.
• Accurately record and process gifts and event-related donations.
• Generate acknowledgments and track respondents.
• Prepare reports for management and Board.
• Maintain integrity, confidentiality, and appropriate use of information.
• Coordinate logistics of multiple campaign mailings.
• Oversee the Department’s data management, systems administration, analysis, and reporting needs.
• Manage and maintain the integrity of the fundraising databases.
• Support the use of database programs, reporting, and data analysis.
• Assist with planning and coordination of special events (e.g., annual luncheon, awards dinner, and Scholarship reception).
• Manage and track event revenue, sponsorships, Tribute Journal messages/ads, and guest lists.
• Other duties as assigned by management.

Requirements

• Preferred education: AA or BA in Education, Communications, or Non-Profit Management.
• Minimum of 3-5 years of experience with non-profit fundraising culture/terminology.
• Preferred minimum 3-5 years of experience with Raiser’s Edge or another CRM.
• Highly organized and detail-oriented.
• Ability to work as part of a team with minimum supervision.
• Customer service skills are essential.
• Experience with Microsoft Suite and relational database applications.
• Experience in coordinating projects or events.
• Excellent oral and written communication skills.
• Willingness to be flexible in work schedule in support of events and deadlines.

Schedule

Hybrid (in-person/remote) Monday – Friday: 3 days in office/in person are the minimum required, with 2 days a week offering the option for remote work when possible, based on job responsibilities and business demands.

Physical Demands

While performing the essential functions of this job, the incumbent must be able to:

• Stand for extended periods; sit for extended periods.
• Bend and reach for filing and other job-related functions; climb up and down stairs.
• Bend, stoop, and lift to move and retrieve materials; pull, push, and lift.
• Reach both above and below shoulder height.
• Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work.
• Manual dexterity to operate computer and other office equipment required.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made.

About JVS SoCal

Founded in 1931, JVS-SoCal is a nonprofit, non-sectarian social service agency providing job training, education, career services, mentoring, and placement assistance to diverse and multicultural populations, transforming lives and empowering individuals to achieve sustainable employment and financial independence. JVS SoCal currently serves over 30,000 clients annually at over 20 locations throughout Southern California.

Pay

$40.00 per hour / No benefits.