Operations Manager

Responsibilities

• General Transportation Oversight
• Oversight of transportation and logistics operations
• Route optimization, fleet management, and driver management
• Compliance with DOT regulations, safety protocols, and HOS adherence
• Monitoring and analysis of key transportation metrics
• Financial indicator analysis (cost per mile, maintenance and repair costs, fleet utilization)
• Identification and resolution of operational constraints
• Cross-functional coordination and continuous improvement solutions
• Coordination of Business Review meetings
• Staffing level management
• General Warehouse Oversight
• Inbound and outbound logistics management
• Inventory control and order fulfillment
• Warehouse layout optimization
• SOPs, HACCP standards, and OSHA safety regulations compliance
• System implementation and maintenance (S2K, BFC Dakota, SelectPrime)
• Alignment of warehouse operations with strategic organizational goals
• Establishment of baseline production and quality metrics
• Regular Business Reviews for alignment with organizational goals
• Cross-shift and cross-functional meeting coordination
• Shift Operations Management
• Safety protocol monitoring
• Productivity and quality enhancement through communication, coaching, and enforcement of best practices
• Facilitation of training sessions
• Auditing and corrective action implementation for accidents and damages
• Leadership and Team Management
• Supervision of warehouse management, porters, pickers, replenishment staff, shipping & receiving teams, and transportation staff
• Regular team evaluations and development plan creation
• Training sessions on technology, safety, and operational procedures
• Fostering a culture of accountability, collaboration, and continuous improvement

Qualifications

• Bachelor's degree in business management, logistics, supply chain or equivalent work experience
• 8+ years previous management experience, preferably in a fast-paced warehouse or distribution center environment
• Excellent interpersonal skills, oral and written communication skills, and strong attention to detail
• Proficiency in MS Suite and other software programs
• Analytical and problem-solving skills
• Effective coaching and feedback provision to supervisors and staff
• Promotion of positive team morale through effective communication and recognition