Operations Manager

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters.

About the role

The Production Supervisor is responsible for assuring that the assigned department is operated in the most profitable and efficient basis through proper utilization of assigned manpower, materials, equipment and space. This role directly supervises Production Team members and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Responsibilities

• Supervise production team members performing production operations and must be thoroughly knowledgeable regarding the team member handbook, safety manual, all rules, programs and procedures that pertain to production team members.
• Responsible for orientation and on-the-job training of team members in the safe, efficient operation of equipment.
• Instill good housekeeping of their immediate work area in all employees so that visitors may be received in the plant at any time.
• Evaluate probationary team members based on attendance, performance, attitude, potential, etc. Recommend candidates for hire, promotion, demotion, transfer, or release.
• Responsible for the communication and support of all JCMS (Johnson Controls Manufacturing System) and HPT (High Performance Team) related activities as it relates to employees and role level.
• Maintain manpower within the assigned department at authorized levels. Re-assign team members on 'down equipment' to eliminate unfavorable labor variances.
• Observe production operation within their area of control to ascertain compliance with methods, quality standards, safety regulations, production standards, and efficient operation of equipment; take corrective action to eliminate any deviation (i.e., 5S, Materials at Point of Use, MRB, and Quality at the Source as well as others as required).
• Continuously analyze the assigned area of responsibility for improved methods of production, tool design, communication and reporting, cost controls, and make recommendations to production manager for disposition.
• Consult with team members regarding on-the-job problems to include low production, poor quality, poor attendance, tardiness, etc. Document any and all problems and provide action plans to production manager for disposition.
• Meet the needs and requirements of internal and external customers with established specifications and scheduled completion dates. Work closely with other departments as well as coordinating activities.
• In case of emergency, direct team members to their assigned safe area.
• Process all required forms in a timely manner for payroll and Human Resources (i.e., PAFs, Time off Requests, etc.).
• Contact Engineering and Maintenance for required repair work. When applicable, study operations where cost standards are not being met to determine causes and implement corrective action.
• Develop among the assigned team members a consciousness of the need for teamwork to attain departmental and Johnson Controls Inc. (JCI) goals and objectives.
• Support and carry out management philosophy and vision. Attend safety and quality meetings when needed.
• Promote plant-wide teamwork and positive morale.

Requirements

• Bachelor’s degree and at least three years lead supervisory experience. Related experience, training, education, or some combination of all three may be considered.
• Lean Manufacturing and Six Sigma preferred.
• Manufacturing and/or industry supervisory experience, preferably with specific supervisory experience in supervising large groups of people with multiple processes.
• Ability to read and interpret documents such as safety rules and procedure manuals.
• Ability to write routine reports and correspondence.
• Must be computer literate and familiar with appropriate software programs. Ability to create visual aids for communication purposes.
• PC-based software knowledge must include word-processing, spreadsheet, and Lotus email-based systems.
• Bilingual Spanish/English is beneficial.

Pay

Salary range: $112,100 - $187,100 (determined by education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data). This role offers a competitive bonus plan that takes into account individual, group, and corporate performance, as well as a competitive benefits package.