Operations Manager

About the role

The Operations Manager – Real Estate Operations & Accounting is responsible for overseeing the day-to-day operational and financial processes that support the organization’s real estate portfolio. This role serves as a key member of the Finance team, ensuring operational efficiency, financial accuracy, regulatory compliance, and effective coordination between accounting, property operations, and leadership.

Responsibilities

• Oversee daily operational processes supporting the agency and PMC portfolio
• Develop and implement operational policies, procedures, and internal controls to improve efficiency
• Lead the partnership with the company agreement with Wise and Yardi
• Maintain departmental reporting for Wise and Yardi
• Schedule and manage the month end close for the department
• Develop and coordinate departmental training in Accounting and Asset Management for internal controls and program reporting
• Develop financial tools and resources for all budget tracking
• Lead and maintain the agency budget and prepare for board presentation each month
• Lead and maintain the property management budget
• Manage all financial reports for the agency
• Manage the property and agency insurance portfolio

Compliance & Reporting

• Ensure compliance with GAAP and company financial policies
• Maintain strong internal controls over financial reporting and operational processes
• Coordinate with auditors, tax professionals, and external consultants as needed
• Maintain compliance with federal, state, and local regulations affecting real estate operations

Leadership & Supervision

• Mentor accounting and operations staff
• Establish performance expectations and conduct employee evaluations
• Foster collaboration across finance, property management, and executive leadership
• Support professional development and continuous improvement initiatives

Budget & Resource Management

• Prepare and analyze operational and financial reports for executive leadership
• Support annual budgeting, forecasting, and long-range financial planning
• Monitor cash flow, operating expenses, and capital expenditure
• Analyze key performance indicators (KPIs) and recommend operational improvements
• Identify financial risks and implement mitigation strategies

Qualifications

• 5–8 years of progressive experience in operations management, accounting, or finance
• Minimum of 3 years of real estate accounting experience
• Experience managing multiple properties or commercial real estate portfolios preferred
• Strong understanding of real estate accounting principles and financial reporting
• Knowledge of lease accounting, CAM reconciliations, tenant billing, and property management accounting
• Advanced proficiency in Microsoft Excel
• Experience with ERP and property management software (e.g., Yardi, MRI Software, or RealPage) preferred
• Strong analytical, organizational, and problem-solving skills
• Excellent communication and leadership abilities
• Ability to manage multiple priorities in a fast-paced environment
• High level of integrity and attention to detail

About Us

Housing Alliance HTX supports Houston families and individuals by providing quality, affordable housing and access to opportunities that help people move forward. Our mission is to improve lives through safe, affordable housing while supporting education, workforce growth, and long-term stability.