Operations Manager
About the role
Do you want to be part of an organization in growth mode? Are you someone who values working for a debt-free company committed to constant improvement? We are seeking a passionate and experienced Operations Manager to lead our Distribution Team. This is an onsite role in Farmers Branch, TX. Hi-Line is a nationwide distributor of 100,000+ industrial aftermarket products across industries like transportation, aviation, facilities maintenance, aerospace, medical, military, marine, power generation, manufacturing, and heavy equipment. The ideal candidate has a can-do attitude, high integrity, and a growth mindset. This person should be a skilled professional who is comfortable working on the floor of a Distribution Center, able to lead a team, and analyze data to make decisions. We’re looking for a leader who can work effectively with various levels of the organization to get things done, loves learning, and can help us grow to the next level.
Responsibilities
- Maintain a staff of cross-trained and effective DC Operation Team Members.
- Manage all distribution operational areas including inbound, outbound, packaging, stocking, returns, kitting, spooling, equipment operation, and inventory control.
- Lead quality control efforts.
- Establish departmental priorities, staffing plans, work assignments, and performance expectations.
- Exercise independent judgment in resolving operational, staffing, inventory, quality, and customer-service issues.
- Develop staffing plans based on order volume, service requirements, productivity expectations, and business growth.
- Monitor overtime, attendance, scheduling, labor utilization, and departmental operating expenses.
- Build leadership depth through coaching, cross-training, succession planning, and employee development.
- Maintain a safe and compliant work environment by identifying hazards, enforcing safety procedures, investigating incidents, and implementing corrective actions.
- Administer corrective actions as necessary, up to and including termination.
- Conduct annual performance reviews with each team member.
- Maintain documented policies, procedures, and best practices.
- Improve Key Performance Indicators (KPI’s).
- Suggest, develop, and implement improvements.
- Facilitate training opportunities for the entire DC Operations Team.
- Participate in ongoing professional development activities to continually improve job-related skills.
Requirements
- 10+ years’ experience managing an Operations Department
- Experience with 20k+ SKUs preferred
- Distribution experience in prior role(s)
- Prior experience leading a team of 20 or more employees mandatory
- Advanced knowledge in Excel
- Superb leadership and communication skills
- Excellent organizational and time management skills
- Exceptional analytical and strategic thinking abilities
- Ability to multitask, prioritize and delegate daily activities
- Bachelor’s Degree preferred
Benefits
- Paid vacation and sick leave
- 401(k), health, dental, and life insurance
- Opportunities for career growth and advancement
- A 60-year history of steady growth as a privately held, Dallas based company
- Friendly and comfortable work environment
- Security of working for an essential business that is debt-free
Schedule
Monday - Friday, 7am - 4pm (onsite in Farmers Branch, TX)