Operations Manager

About the role

The primary function of the operations manager is to be responsible for the successful day-to-day management, administration, and reporting of all business activities including planning, budgeting, scheduling, delivery, inventory accuracy, business metrics, and safety-related functions. These duties aim to optimize current processes in an organized manner to increase operating efficiency while empowering employees to be successful. The Operations Manager must successfully adhere to and seek out ways to improve the organization’s levels of service and values.

Responsibilities

• Effectively navigate operational demands while communicating internally and ultimately servicing the customer/orders in the best way possible.
• Maintain appropriate inventory levels in the yard and damaged inventory.
• Oversee monthly cycle counting and close-out procedures.
• Understand the financial operations of volume-buy and selling, profit margins, and P & L statements.
• Ensure all delivery personnel adhere to OSHA and GMS policies while working in the warehouse, operating equipment, and at the jobsite.
• Perform weekly and monthly GMS management safety reviews in collaboration with the Safety Manager.
• Oversee the cleanliness and maintenance of warehouse and yard areas.
• Responsible for full-cycle delivery management by removing any damaged materials, ensuring orders are stocked correctly, and checked off by the appropriate manager.
• Maintain open and clear lines of communication with customers, informing them of any issues related to their order and delivery if they arise.
• Monitor delivery of materials from other yards to coordinate with agreed-upon “Drop Dead” time.
• Identify and coordinate daily activities of all team members; inspire your team to achieve desired results in productivity, teamwork, safety, quality, and job knowledge.
• Collaborate across departments to drive optimal productivity; foster an environment in which diverse backgrounds are respected and valued.
• Ensure performance plans are set, maintained, and continuously improved; generate creative solutions to identify improvements in processes.
• Maintain level of service requirements throughout the process.
• May prepare and track lien releases.

Requirements

• Bachelor’s Degree.
• Minimum of 3 years of related work experience.
• Strong Microsoft Office skills.
• Effective team player and leader with strong communication skills.
• Experience in and knowledge of the construction industry and building materials strongly preferred.
• Distribution experience preferred.

Skills

• Strive to do the right thing by displaying trust and integrity.
• Embody the principles of servant leadership by putting the needs of others first, valuing diverse perspectives, and demonstrating a positive and humble attitude.
• Demonstrated ability to work independently and on a team; ability to lead, execute, and/or delegate as needed while collaborating with others.
• Establish and maintain effective working relationships at every level of the organization.
• Champion an inclusive working environment by empowering others, celebrating diversity, and recognizing the value of all team members.
• Ability to self-manage, show initiative, be proactive, and drive results.
• Communicate professionally, both verbally and in writing, to coworkers and customers.
• Problem-solve and prioritize tasks.
• Manage stress depending on deadlines and ongoing projects.
• Multitask effectively.
• Receive and analyze information quickly.
• Communicate solutions promptly if problems occur.
• Demonstrate a high degree of sound judgment and initiative.

Physical Requirements

• Occasionally move about inside the office to access files, office machinery, etc.
• Operate basic office machinery.
• Communicate with team and management to exchange accurate information.
• Ability to work in an office environment, warehouse, and on a job site.

Pay

The base salary for this position typically falls within the range of $82,900.00 to $107,800.00 annually. Starting wage may vary based on factors including location, education, training, and experience.

Benefits

• Medical, Dental, Vision, Disability & Life Insurance.
• Wellness Benefits.
• 401(k) Retirement Plan.
• Employee Stock Purchase Program.
• Paid Holidays & Vacation Days.
• Professional Growth Opportunities, Development & Training Programs.
• Performance-based bonus programs, commissions, profit-sharing programs (role-dependent).
• Car allowance or automobile and fuel program (role-dependent).
• Reimbursement for travel expenses in accordance with company travel policy.

Job Location: Brooklyn, NY.