Operations Manager
Excel Hotel Group · Escondido, CA · 1 wk ago
On-siteManagementFull-time
Join Excel Hotel Group, a fully integrated property ownership, management, and development company experiencing exciting growth. We believe our family-driven culture is the backbone of our success.
About the role
The Operations Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction, and efficient hotel operations. The successful candidate will coordinate, direct, and manage day-to-day operations for the hotel.
Responsibilities
- Supervise, manage, and oversee the following departments: Front desk, housekeeping, and maintenance
- Ensure guest and associate satisfaction and efficient hotel operations
- Work a varied schedule that may include evenings, nights, and weekends
- Implement standards and operating procedures
- Coach and train new associates
Requirements
- Minimum of 3 years of supervisory experience
- Experience at properties of similar size and quality
This position reports to the General Manager.
Benefits
- Free uniforms
- Health insurance
- Paid time off
- Vision insurance
- 401(k) with company match for full-time associates
- Dental insurance
- Employee discounts, including an excellent travel discount program
- Opportunities for growth—we promote from within