Operations Manager

About the role

Ecowaste Solutions is one of the fastest-growing companies in the waste management industry, delivering essential services that keep communities and businesses running. We take pride in the hands-on work our team does every day, and we're looking for an Operations Manager who shares that same drive and commitment to excellence. This role is a great fit for someone with strong leadership instincts who thrives on solving problems in a fast-moving, hands-on environment.

Responsibilities

• Manages daily residential, commercial, and industrial waste collection operations.
• Supervises drivers, dispatchers, route supervisors, and other operational staff.
• Develops and optimizes collection routes to improve efficiency and reduce costs.
• Monitors fleet utilization, maintenance schedules, and equipment performance.
• Ensures compliance with local, state, and federal environmental regulations.
• Enforces company safety policies and conducts regular safety training.
• Investigates accidents, incidents, and customer complaints, and implements corrective actions.
• Manages operational budgets, labor costs, fuel usage, and disposal expenses.
• Coordinates with landfill, transfer station, and recycling facility personnel.
• Tracks and reports operational KPIs, including route completion rates, productivity, and customer service metrics.
• Recruits, trains, and evaluates operational employees.
• Collaborates with sales and customer service teams to support business growth and service quality.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Logistics, Environmental Services, or a related field preferred, but not required.
• 3-7 years of operations management experience, preferably in waste management, transportation, logistics, or fleet operations.
• Strong knowledge of DOT regulations, OSHA requirements, and environmental compliance standards.
• Experience managing large teams and vehicle fleets.
• Proficiency with routing, dispatch, and fleet management software preferred.
• Excellent leadership, communication, and problem-solving skills required.

Physical Requirements and Work Environment

• Combination of office and field work.
• Regular visits to collection sites, transfer stations, recycling facilities, and landfills.
• Extended periods of sitting, standing, and walking, along with driving between site locations.
• Ability to respond to operational emergencies outside normal business hours when needed.

Pay and Benefits

• Weekly pay.
• Multiple health plans available, including a tax-advantaged HSA option.
• Dental and vision coverage.
• Company-paid basic life insurance.
• Retirement plan with a company match up to 5%.
• Paid time off.
• Access to employee discounts through LifeMart.

Ecowaste Solutions offers a competitive base salary and the opportunity to earn incentive pay.