Operations Manager

Build Strong Teams. Deliver Exceptional Results. Improve Essential Infrastructure. Duke's is seeking an experienced Operations Manager to lead operational performance across assigned region. This is an onsite position located in Plymouth, Michigan. As the Operations Manager, you will guide field crews, project managers, coordinate people and resources, strengthen customer relationships, and ensure projects are completed safely, efficiently, profitably, and to a high standard. In this role, you are responsible for three criticial areas: 1) Operational Leadership & Project Execution, 2) Workforce, Safety, & Resource Management, and 3) Customer, Financial, & Business Performance. You will: Lead project managers and field leaders, setting clear operational priorities and performance expectationsEnsure projects are properly staffed and resourced and are delivered according to safety, scope, schedule, budget, quality, and customer requirementsMonitor production, labor and equipment utilization, customer satisfaction, safety, and financial performanceResolve staffing, scheduling, equipment, project, and customer issues before they affect resultsPlan workforce and equipment needs across multiple projects and locationsRecruit, onboard, coach, and develop employees, managers, and future operational leadersChampion a strong safety culture and ensure compliance with company policies, regulatory requirements, audits, inspections, and incident follow-upDrive consistent use of Duke’s operating standards, company procedures, and corrective actions across all projects and locationsBuild productive customer relationships and serve as an escalation point for operational concernsPartner with Sales, Safety, Fleet, Finance, and Shared Services to support growth, forecasting, and business prioritiesIdentify opportunities to improve profitability, consistency, efficiency, and executionPerform other duties as assigned Apply now if you:Have a bachelor’s degree in Business, Construction Management, Operations Management, Engineering, Project Management, or a related field is preferred; an equivalent combination of education and experience may be considered.Have 7+ years of progressively responsible operations leadership experienceHave 5+ years of experience leading supervisors, managers, project managers, or field leadership teamsHave strong financial and business acumen, including experience interpreting operating metrics, forecasts, and performance risksHave demonstrated skill in leadership, coaching, communication, employee development, and problem-solvingHave experience in construction, utilities, municipal services, environmental services, water or wastewater, infrastructure, or a related industryHave strong technical proficiency with Microsoft Outlook, Word, Excel, Teams, SharePoint, ERPs, and other business systemsHave a valid chauffer's license with a clean driving recordAre willing to undergo background check, MVR check, and pre-employment drug screenAre willing to travel as needed in and out of state up depending on project needs and location of project, with occasional weekend work required as needed. Travel is initially expected to be 0-25% of the time, but as the business grows it may increase to 25-50%. Why Duke’s?We offer a safety-focused team environmentWeekly paychecksAnnual bonus eligibilityMonthly vehicle allowanceMedical, dental, and vision Insurance options with HSA and FSA plans availableCompany-paid basic life, AD&D, and disability Insurance; supplemental options available for purchaseCompany-paid holidays and paid time off (PTO)Safe Harbor 401K Retirement Savings Plan with up to 4% company match and immediate vesting in company matchEmployee Assistance Program (EAP)Career advancement opportunities with access to online learningEmployee Recognition and Rewards ProgramEmployee discounts program Duke's reserves the right to offer the selected candidate a salary or wage that's commensurate with the market, qualifications, experience, education, skills, training, certifications, and/or seniority. Duke's is a Drug-Free Workplace. Equal Opportunity EmployerDuke’s Root Control, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sexual orientation, national origin, disability status, marital status, genetics, protected veteran status, gender identity or expression, amnesty, or any other protected classes in accordance with applicable federal, state and local laws. Duke’s Root Control, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Let us know how we can support you. Duke's Website