Operations Manager
DivcoWest · Cambridge, MA · 1 wk ago
On-siteManagement$95k–$115k/yrFull-time
Responsibilities
- Accountable for all aspects of engineering and technology activities at the assigned properties to ensure business objectives are met.
- Serves as the primary technical authority and technical interface for engineering team, property management and asset management at the properties.
- Recommend and make strategic supervisory decisions in conjunction with the national Senior Director and the local Associate Director.
- Assists in creating and ensuring compliance with departmental policies, standards, and procedures.
- Cookordinate activities of third-party engineering staff and collaborate on appropriate engineering staffing levels.
- Evaluate repair/maintenance/upgrade contractor qualifications and recommendations and ensure proposals have sound solutions, schedules, drive affordability.
- Provides status updates to the property team of contractor activities.
- Ensure contracts under their purview are administered.
- Supervise and review all technical operations of MEP/LS systems and equipment including but not limited to air handling & distribution, water pumping & distribution, hot water & steam boilers, district steam, domestic hot water, chillers and cooling towers, water quality & treatment, building management/automation systems, electrical power and control systems, teldata & networking, fire alarm & fire protection systems, and other commercial building systems of various configurations and vintages.
- Manage all facets of inspections and surveys, including energy audits and analysis, HVAC, electrical and plumbing systems, environmental compliance, and third-party.
- Develop and provide ongoing improvement of preventive maintenance and engineering procedures & programs, hazardous materials communications plan, and indoor air quality programs.
- Responsible for maintaining regulatory requirements and rectifying building, code or fire violations.
- Oversee implementation of programs to ensure compliance with life safety programs and procedures, evacuation plans, domestic water quality control and water treatment programs, and environmental and workplace safety Leads an emergency response program when necessary and appropriate.
- Recommend and estimate property repairs and improvements for inclusion in the annual operating and capital budgets.
- Evaluate and recommend building automation, energy management and automatic temperature control.
- Conduct assessment of physical property, mechanical, electrical, and other building systems as needed or requested.
- Coordinate & fully communicate with tenant maintenance teams to ensure transparency with maintenance activities of all building equipment.
- Review, assess and provide recommendations on property.
- Oversee execution of deferred maintenance and MEP enhancement capital.
- Oversee tenant-related construction and renovation activities to ensure building integrity, including pre-construction review of drawings with the project management and property management teams.
- Ensure a high level of customer service is being delivered to the tenants and interactions are handled professionally, ethically and with poise, diplomacy, and courtesy.
- Utilize and implement technology to engage the operations of the property.
- Maintain up-to-date records.
- Assist with due diligence and building evaluations for possible acquisitions or development.
- Perform other duties as assigned.
Qualifications
- 5+ years of facilities engineering and operations experience required.
- Strong technical knowledge of building systems, plumbing, fire life safety, electrical, mechanical, HVAC, etc.
- Knowledge and understanding of all applicable practices and techniques, laws, project controls and environmental regulations to include safety regulations.
- Experience with life science, medical office, laboratory buildings, data centers and/or critical infrastructure preferred.
- NFPA FPPM Certification Preferred.
- Proficiency in problem-solving, organized, task and detail-oriented, and able to work in a fast-paced environment.
- Business acumen includes financial planning and
Pay
- $95,000-$115,000
- Annual bonus opportunity
- Full benefits
- 401k match
- Flexible vacation policy
- Weekly lunch stipend
Benefits
- Compliance with all applicable U.S. immigration laws and regulations.
- Equal opportunity employer.
- Complies with the San Francisco Fair Chance Ordinance.