Operations Manager

Operations Manager Overview

The Operations Manager oversees the day-to-day operations of the Treatment Apartment, focusing on resident care, staff supervision, and facility management.

DIRECT SERVICE RESPONSIBILITIES

• Provide teaching, supervision, and support in accordance with OMH 593 and 595, including restorative services such as Assertiveness / Self-Advocacy Training, Community Integration/Resource Development, Daily Living Skills, Health Services, Medication Management / Training, Parenting Training, Rehabilitative Counseling, Skill Development, Socialization, Substance Abuse Services, Symptom management.
• Ensure comprehensive planning for admission, ongoing treatment, and discharge or transfer for each resident.
• Document resident behaviors and progress according to agency standards.
• Plan, implement, and supervise recreational activities.
• Ensure proper supervision, medication ordering, and documentation in accordance with agency policies.
• Perform additional duties necessary for the apartment's efficient operation.

ADMINISTRATIVE RESPONSIBILITIES

• Assign, train, supervise, and evaluate staff and volunteers, scheduling their hours to maintain adequate coverage.
• Ensure all required resident care documentation is completed according to OMH and agency standards.
• Conduct in-service training and ensure staff competence in medication-related skills.
• Coordinate mandatory Agency trainings and oversee the Apartment Treatment Site in the Program Director's absence.
• Maintain a positive relationship with community groups and ensure continuity of care for residents.
• Interview and recommend candidates for hiring.
• Attend staff meetings and trainings, providing input for treatment team meetings, staff meetings, utilization reviews, and other meetings.
• Collaborate with the Rehabilitation and Compliance Manager to oversee the operation of the Apartment Treatment Site.
• Be available on-call for staff support after hours and in case of emergencies.

Qualifications

• 4-year degree in Human Services.
• 1 year of experience in Human Services.
• Valid driver’s license meeting agency’s Clean Driving Record Policy.

Pay and Schedule

The pay range for this position is $25-$26.20/hour. The position operates Tuesday-Saturday with the following schedule: Sunday Off, Monday Off, Tuesday 10am-6:30pm, Wednesday 9am-5:30pm, Thursday 10am-6:30pm, Friday 9am-5:30pm, Saturday 9am-5:30pm. This position is eligible for medical insurance, dental insurance, vision insurance, life insurance, generous paid time off and holidays, 403B employer match, employee discount programs, free parking, and staff recognition programs.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Generous PTO & Paid Holidays
• 403B Employer Match
• Employee Discount Programs
• Free Parking
• Staff Recognition Programs

About DePaul

DePaul is an equal opportunity employer committed to diversity. Employment decisions are made based on merit, qualifications, and program needs.