Operations Manager

DCCA is a veteran-owned IT business specializing in providing innovative solutions to government agencies and commercial enterprises since 1982. With a successful 40-year track record, DCCA helps organizations upgrade their technology efficiently and tackle IT challenges with confidence. Internally, DCCA fosters a culture built on integrity, inclusivity, and a people-first mentality, valuing diverse perspectives and lasting employee relationships.

Candidate must have or be willing to obtain a Public Trust Clearance.

About the role

Responsible for the performance of projects or a definable portion of a larger program in accordance with contract requirements and company policies, procedures, and guidelines. Also responsible for acquiring follow-on business associated with assigned projects and supporting new business development/capture efforts by leading relatively small proposals or assisting with major proposals.

Responsibilities

• Manage large business application software development efforts.
• Build and maintain long-term strategic relationships with clients.
• Identify and capture new business opportunities within the Healthcare IT market.
• Support proposal/bid/negotiation strategies for new business opportunities.

Requirements

• Previous Center for Medicare and Medicaid (CMS) experience.
• 10 years of Information Technology experience.
• Excellent written and communication skills.
• Hands-on working knowledge of MS Office Suite (Word, Excel, & PowerPoint).
• Hands-on working knowledge of MS Project.

Qualifications

A Bachelor’s degree or equivalent experience and a minimum of ten to twelve years of related experience in a technical environment are required. PMI PMP certification is preferred.

Pay

The proposed salary range for this position in Maryland is $110,000 to $130,000. Final salary will be determined based on various factors.

Benefits

• Comprehensive healthcare coverage.
• Retirement plan with flexible 401(k) options.
• Paid disability and life insurance programs.
• Employee assistance program.
• Paid and unpaid leave programs.
• Education assistance and wellness initiatives.
• Annual salary review ensuring equitable pay across the company and industry.
• Upskilling programs, recertification support, and professional development opportunities.
• Inclusive culture supported by business resource groups and connection opportunities.