Operations Manager

About the Role

D.P. Nicoli is seeking a seasoned and strategic Operations Manager to lead multi-branch operations in our Salt Lake City, UT location. This role is ideal for a hands-on leader who thrives in a dynamic environment and is passionate about building high-performing teams, optimizing operational systems, and driving regional growth.

Responsibilities

Leadership & Strategy

• Oversee daily operations across multiple branches, ensuring alignment with company goals and service standards.
• Lead, coach, and develop local Dispatchers, Drivers, and Yard teams.
• Facilitate employee development planning and performance reviews across the region.
• Champion safety, compliance, and operational excellence initiatives.

Operational Oversight

• Manage rental fleet reputation, reliability, and maintenance schedules (trucks, booms, forklifts).
• Coordinate internal and external repairs, including wide load permits and DVIR compliance.
• Oversee property and rolling stock maintenance, including vendor relationships and service contracts.
• Monitor and enforce adherence to the DPN Operations Manual and company policies.

Process & Systems Management

• Lead cycle count reconciliation, order audits, and inventory accuracy across locations.
• Track and validate timecards, headcount, overtime, and meal periods via Paycom.
• Maintain and improve dispatch systems, including Baseplan, Smartsheet, and SQL reporting tools.
• Ensure consistent use of safety training, certifications, and compliance tracking (KPA, CPR/First Aid, Competent Person).

Communication & Collaboration

• Develop a customer service–oriented approach throughout the operations team, ensuring responsiveness, professionalism, and a solutions-first mindset in all internal and external interactions.
• Serve as the primary liaison between operations and sales leadership.
• Lead regional operations meetings and contribute to annual operations training.
• Develop internal training resources and videos to support dispatcher and yard staff development.
• Represent operations in cross-functional initiatives and strategic planning.

Why Join Us

D.P. Nicoli is proud to be a newly established, 100% employee-owned company, offering a unique opportunity to be part of something bigger than just a job. As an employee-owner, you’ll have a direct stake in our success and a voice in shaping our future. We’re growing fast and investing in our people every step of the way.

Benefits

• Employer contributions to your ownership stake
• 401(k) match program to support your long-term financial goals
• Full benefits, including medical, dental, and vision
• A culture that values promotion from within, career development, and team collaboration

Requirements

• 4+ years of progressive experience in operations, dispatch, or logistics—preferably in construction, rental, or industrial services.
• Proven ability to lead multi-site teams and manage complex logistics.
• Strong understanding of dispatch systems, inventory controls, and maintenance workflows for trucks and boom cranes.
• Excellent communication, coaching, and conflict resolution skills.
• Familiarity with trench shoring and slide rail is a plus.
• CPR/First Aid, Forklift, and Competent Person certifications preferred.
• Bachelor’s Degree