Operations Manager
About the role
The Operations Manager is a member of the Store Management team, fulfilling the company's mission of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service.
Responsibilities
- Support the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store, including overall store management, supervision, and policy implementation.
- Sales and inventory management.
- Employee staffing, training, and development.
- Financial management.
- Customer service leadership.
Requirements
Essential Functions:
- Management lead others and work effectively with store crews.
- Supervise, assign, and direct activities of the store’s crew.
- Effectively communicate information to store crew and supervisors in an open and timely manner.
- Support the Store Manager with actions plans for operational and service improvement.
Qualifications
- Deductive reasoning ability, advanced analytical skills, and computer skills.
- Advanced communication skills, leadership, supervision, and influencing skills.
- Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
- Experience as a retail manager or supervisor.
Pay
The typical pay range for this role is $20.15 - $34.15. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.
Benefits
We offer a comprehensive and competitive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. This full-time position is eligible for a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.