Operations Manager

About the role

The Operations Manager is a member of the Store Management team, fulfilling the company's mission of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service.

Responsibilities

• Support the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store
• Maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example
• Manage, supervise, and implement store policies
• Support sales and inventory management
• Staff, train, and develop employees
• Manage financial aspects of the store
• Lead customer service initiatives and promote the CVS customer service culture

Requirements

• Deductive reasoning ability, advanced analytical skills, and computer skills
• Advanced communication skills, leadership, supervision, and influencing skills
• Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Qualifications

• Deductive reasoning ability, advanced analytical skills, and computer skills
• Advanced communication skills, leadership, supervision, and influencing skills
• Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Skills

• Strong leadership and supervisory skills
• Effective communication and problem-solving abilities
• Ability to manage multiple tasks and priorities
• Experience in retail management or supervision preferred but not required

Benefits

The typical pay range for this role is $19.00 - $29.00. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members, and communities we serve and we are committed to fostering a workplace where every colleague feels valued and belongs. Great benefits for great people. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.