Operations Manager
Culligan By WaterCo · Santa Clara, CA · 2 wk ago
Management$80k/yrFull-time
Requirements 3–5 years of residential plumbing experience (preferred)Strong interpersonal and communication skills (written and verbal)Proven ability to work with all levels of managementMotivated self-starter with effective leadership and coaching abilitiesValid driver’s license with a clean driving recordExcellent time management and multitasking skillsProficiency in Microsoft Office (Excel, Outlook, Word) Key Responsibilities Lead daily operations and drive branch profitabilityEnsure safe vehicle operation and DOT complianceDiagnose, install, and service residential/commercial water treatment systemsSupervise and schedule warehouse and field service staffOversee routing of deliveries and service appointments for efficiencyControl overtime and manage temporary labor usageRecruit, train, and develop service team membersMaintain team accountability and uphold company policiesMonitor local market competition and adjust strategies accordinglyEnsure exceptional customer service and resolve escalated issuesConduct field training with service staff and support operational goalsPromote a safe and compliant work environmentSupport cross-functional tasks and employee coaching as needed Physical & Environmental Requirements Frequent walking, standing, and vehicle entry/exitAbility to lift and carry heavy equipmentMust bend, kneel, crouch, climb, push, and pull as part of regular dutiesWork in varying weather conditions and outdoor environmentsRequired to wear appropriate PPE Compensation & Benefits Pay: $80,000-90,000K/year depending on experience Employees of Culligan receive a competitive benefits package and exclusive privileges, including: MedicalDentalVision401(K) Match Product Discountstuition Reimbursement Paid Time OffYearly bonus Work Environment While performing the duties of this job, the employee frequently works in outside weather conditions and therefore could be exposed to a variety of elements. Equal Opportunity Statement Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes. Culligan has over 80 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy” rating, plus the famous iconic “Hey Culligan Man” tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries. The company is strong, profitable, and well-positioned in the market with focus on strategic growth initiatives. The business is expanding in previously under-serviced segments, growing revenue both domestically and abroad, and generating higher levels of profitability. Culligan by WaterCo is an Equal Opportunity Employer.