Operations Manager

About the role

Reports to the General Manager (GM) or Assistant General Manager (AGM). The Operations Manager plays a vital leadership role in overseeing yard and facility operations, ensuring exceptional customer service, and executing company processes in alignment with Copart standards. This position is responsible for building and managing a high-performing team, maintaining operational excellence, and delivering the unique Copart experience to customers.

Responsibilities

• Lead, hire, train, and support staff to meet performance and service goals.
• Ensure daily operations meet or exceed company standards and customer expectations.
• Manage scheduling, attendance, and payroll processes.
• Oversee cash handling, including daily bank deposits.
• Maintain inventory and order supplies as needed.
• Conduct regular team meetings and performance reviews.
• Manage vendor contracts and ensure compliance documentation.
• Ensure equipment and facility maintenance, including safety protocols.
• Address staff and customer concerns professionally.
• Foster positive employee relations.
• Oversee day-to-day operations and ensure process compliance.
• Travel occasionally to other locations and respond to facility alarms if needed.
• Perform additional duties as assigned.
• Excel in working effectively in both office and outdoor environments across diverse climates and weather conditions.

Requirements

• Minimum of three (3) years in operations management or a related field preferred.
• High School Diploma (GED) required; some college preferred.
• Proficiency in Microsoft Office Suite essential.
• Excellent verbal and written communication skills required.
• Ability to recruit, train, develop, and motivate staff.
• Strong customer service skills necessary.
• Typing speed of at least 45 words per minute required.
• Fluency in English mandatory; bilingual proficiency a plus.
• Basic accounting and inventory management skills needed.
• Ability to thrive in a fast-paced environment.
• Experience managing multiple processes for employees.
• Conflict resolution proficiency necessary.
• Valid transportation essential for accessibility.

Pay

$70,304 - $74,648 annually

Benefits

• Medical/Dental/Vision
• 401k plus a company match
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program (no cost to you)
• Vacation & Sick pay
• Paid Company Holidays
• Life and AD&D Insurance
• Discounts
• Many Other Employee Benefits