Operations Manager

About the role

The Operations Manager plays a vital leadership role in overseeing yard and facility operations, ensuring exceptional customer service, and executing company processes in alignment with Copart standards. Reporting to the General Manager or Assistant General Manager, this position is responsible for building and managing a high-performing team, maintaining operational excellence, and delivering the unique Copart experience to customers.

Responsibilities

• Lead, hire, train, and support staff to meet performance and service goals.
• Ensure daily operations meet or exceed company standards and customer expectations.
• Manage scheduling, attendance, and payroll processes.
• Oversee cash handling, including daily bank deposits.
• Maintain inventory and order supplies as needed.
• Conduct regular team meetings and performance reviews.
• Manage vendor contracts and ensure compliance documentation.
• Ensure equipment and facility maintenance, including safety protocols.
• Address staff and customer concerns professionally.
• Foster positive employee relations.
• Oversee day-to-day operations and ensure process compliance.
• Travel occasionally to other locations and respond to facility alarms if needed.
• Perform additional duties as assigned.
• Excel in working effectively in both office and outdoor environments across diverse climates and weather conditions.

Requirements

• Minimum of three (3) years in operations management or a related field.
• High School Diploma (GED) required; some college preferred.
• Proficiency in Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Ability to recruit, train, develop, and motivate staff.
• Strong customer service skills.
• Typing speed of at least 45 words per minute.
• Fluency in English is mandatory; bilingual proficiency is a plus.
• Basic accounting and inventory management skills.
• Ability to thrive in a fast-paced environment.
• Experience managing multiple processes for employees.
• Conflict resolution proficiency.
• Valid transportation.

Pay

$70,304 - $74,648 annually

Benefits

• Medical, Dental, and Vision insurance
• 401k with company match
• Employee Stock Purchase Plan (ESPP)
• Employee Assistance Program (EAP) at no cost
• Vacation and sick pay
• Paid company holidays
• Life and AD&D insurance
• Discounts and many other employee benefits