Operations Manager

Pay Grade: 7

About the role

With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence. With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country.

Responsibilities

• Coordinates activities of other food-service employees.
• Creates an enjoyable dining experience for residents, staff and visitors.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Interacts with residents and resolves residents complaints in a friendly and service oriented manner.
• Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
• Ensures timely, efficient meal service; supervises serving of meals.
• Helps plan meals.
• Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
• Performs other duties as assigned.

Requirements

• Associate’s Degree preferred.
• 1-3 years of experience.
• Possess general hospitality knowledge and interest in sustainability and sustainable food practices.
• ServSafe Certification is preferred.

Benefits

• Medical
• Dental
• Vision
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Pay

$47,480 - $58,240