Operations Manager

Responsibilities

• Act as the Program Manager in the Program Manager’s absence at the NRC location.
• Address operational concerns and issues, monitor overall customer satisfaction.
• Develop and implement operational procedures and policies.
• Analyze training needs/requirements.
• Conduct fact finding for special projects, respond to timely inquiries from the Government, and present written/ oral briefings to management officials.
• Present oral briefings to Government oversight personnel.
• Prepare and revise Standard Operating Procedures (SOPs) to ensure contract performance, compliance, and operational excellence.

Requirements

• Three (3) years of recent (over the last 5 years) overall project/operations/site/production management experience.
• Bachelor’s Degree in program management, business or public administration, production/operations/manufacturing/quality management, technical management, information systems, engineering, or finance/accounting.
• Successfully obtain within 180 days of contract award, a Six Sigma Green Belt certification, as certified by one of the following accreditation bodies: the American Society for Quality (www.ASQ.org), the International Association for Six Sigma Certification (www.iassc.org), or the Council for Six Sigma Certification (www.sixsigmacouncil.org).

Qualifications

Must possess, or successfully obtain within 180 days of contract award, a Six Sigma Green Belt certification, as certified by one of the following accreditation bodies: the American Society for Quality (www.ASQ.org), the International Association for Six Sigma Certification (www.iassc.org), or the Council for Six Sigma Certification (www.sixsigmacouncil.org).

Skills

Able to present oral briefings to Government oversight personnel.

Adequate writing skills to prepare SOPs and revisions.

Benefits

Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.