Operations Manager

Operations

Maintain overall store appearance including preventive maintenance
Handle all deliveries: shipment, messenger, floral, repairmen, etc.
Maintain supply inventory for store inclusive of collateral and supplies
Implement operational procedures, maintenance and appearance of store and fixtures
Manage overall organization of back stock
Control store operational expenses continually striving to reduce costs; review and code bills
Work with Accounts Payable/Receivable for all vendors
Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, inventory management, inter-store communication
Facilitate store maintenance projects such as painting, repairs, and carpet cleaning, HVAC
Inventory Management:
Manage all inventory control procedures within the store, ensuring inventory integrity is maintained;
Monitor movement of all inventory, ensuring staff adheres to all Shipping/Receiving policies and procedures
Process all incoming and outgoing merchandise accurately and in a timely manner: shipment, transfers, consignments, RTVs
Ensure all merchandise is properly received, ticketed and logged as necessary.

Systems

Perform all functions correctly on Cegid Y2
Serve as onsite support to trouble shoot any IT, internet, phone issues
Maintain POS System : ensure Cegid Y2 is polling and updating inventory, troubleshoot to correct issues
Coordinate with corporate Finance and Operations for physical inventory; resolve inventory discrepancies

Leadership

Provide direction and support to subordinate(s) to ensure proper implementation of all programs and company directives and values, partnering with store manager as necessary
Ensure image and personal appearance standards are professional, reflective of the brand image and adhered to at all times
Ensure proper floor coverage and breaks for doorman
Will be acting Manager on Duty when Boutique Director is out of business

Qualifications

Minimum 3-5 years retail sales, preferably luxury market
Excellent communication, organizational, and interpersonal skills
Strong computer skills: MS Office, inventory software and database software
Ability to lift up to 25-50 lbs, frequent standing/walking

Benefits

Carolina Herrera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.