Operations Manager

About the role

We need an operations manager who can own the infrastructure behind the creative work. This role is about removing friction so the creative team can focus on the work. You'll be the person who knows where every project stands, what's due when, and what's about to fall through the cracks before it does.

Responsibilities

• Own project management across all active client engagements: timelines, deliverables, status tracking.
• Coordinate between creative team members, freelancers, and external vendors.
• Manage client communications: scheduling calls, sending updates, keeping expectations aligned.
• Handle invoicing, payment tracking, and basic financial operations.
• Build and maintain operational systems: templates, workflows, SOPs that scale as we grow.
• Manage tools and platforms: Notion, Google Workspace, project management software.
• Coordinate production logistics: shoot scheduling, location scouting support, equipment rentals, travel.
• Support new business operations: proposal formatting, contract preparation, CRM maintenance.

Requirements

• 2+ years in operations, project management, or studio coordination.
• Obsessive organizational instincts: you track everything and nothing surprises you.
• Strong written communication (you'll be client-facing regularly).
• Experience with project management tools: Notion, Asana, Monday, or similar.
• Comfort with financial basics: invoicing, budgets, payment follow-ups.
• Ability to juggle multiple projects without dropping quality on any of them.
• Proactive, not reactive: you flag problems before they become emergencies.
• Discretion and professionalism: you'll have visibility into financials, client relationships, and business strategy.

Benefits

• Salary range of $60,000 to $80,000, based on experience.
• Health insurance stipend.
• Flexible hybrid work schedule.
• Paid time off and federal holidays.
• Full access to all company tools and platforms.
• Direct working relationship with the founders.
• Visibility across all business functions and three international offices.
• Leadership track role that scales with the company.