Operations Manager

About the Role

Own high-stakes projects across a fast-growing real estate and operating platform, work directly alongside ownership, and build the systems that help scale the business. This is a launchpad for someone looking to grow into a senior operations leadership role.

Our client is a Jersey City-based real estate and operating platform developing high-quality residential, commercial, and community-driven assets in underserved urban neighborhoods. Founded in 2010, the company built its foundation by identifying overlooked opportunities in downtown Jersey City and executing a differentiated strategy focused on smaller-scale, high-impact developments on non-conforming lots that larger developers often passed over. To date, the organization has completed or is developing 25+ multifamily and commercial properties and has repositioned a historic school building into a 50,000-square-foot, fully leased community hub anchored by education, wellness, and service businesses. The project was recognized with an Urban Land Institute award. Alongside its real estate platform, the organization operates a growing portfolio of businesses across education, food and nutrition, and fitness, employing more than 170 team members.

• Real estate pipeline exceeding $100M across multiple condo projects
• Expanding operating businesses across education, food, and fitness

Responsibilities

• Strategic & Special Projects
  • Lead and execute high-priority initiatives across real estate development, operating businesses, and new ventures, owning projects end-to-end from idea through execution and reporting
  • Support the evaluation of new investments through research, data analysis, and execution planning
  • Develop actionable insights around expansion opportunities
  • Build dashboards, reporting systems, and operating processes across entities, identifying inefficiencies and implementing scalable improvements
  • Act as a force multiplier for both ownership and the Director of Operations on mission-critical priorities
• Operations & Financial Oversight
  • Support day-to-day operations across properties and business units
  • Oversee financial workflows, including payables, receivables, and coordination with accounting
  • Partner with the finance team to track and report monthly performance and key metrics across entities
  • Manage vendor relationships, negotiate pricing, and oversee RFP processes
  • Ensure operational workflows and maintenance standards are executed at a high level
• Portfolio & Execution Management
  • Track the full real estate portfolio and development pipeline across all stages, maintaining timelines for active and future projects
  • Identify critical decision points and proactively drive accountability across stakeholders
  • Keep ownership informed and prepared to make key decisions
  • Develop, implement, and refine policies and systems that improve execution across the organization

Qualifications

• 7-10 years of experience in operations or consulting
• Strong analytical skills with genuine comfort working with data and business metrics
• An extremely high ownership mentality with relentless follow-through
• Able to manage multiple complex projects simultaneously and perform well under pressure
• Resourceful, proactive, and solutions-oriented
• Comfortable operating in an unstructured, fast-moving, high-expectation environment
• Highly organized with sharp attention to detail
• Clear ambition to grow into a Director of Operations-level role
• Valid driver’s license and reliable transportation required

Why This Role?

• Broad business exposure: Gain hands-on experience across real estate, education, food, and fitness businesses
• Direct access to ownership: Work closely with key decision-makers and contribute to meaningful business initiatives from day one
• Build, don't just maintain: Create systems, processes, and solutions that help shape how the organization operates
• High responsibility early: Take ownership of meaningful projects with a clear path toward operations leadership

This is not a coordinator or administrative role. It's a training ground for a future operations leader within a growing, entrepreneurial organization.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.