Operations Manager
Berger Moving & Storage · Louisville, KY · 3 mo ago
ManagementFull-time
Responsibilities
- Manage a fleet of drivers, crew and contractors ensuring on-time service, while maintaining timely data integrity
- Supervise our customer service and sales team
- Train local crew and contractors
- Maintain excellent customer service quality rating
- Understand end user customer needs and concerns on home delivery
Requirements
- A High School Diploma or Equivalent (required)
- Secondary education in business operations is preferred
- Minimum of 1 year Supervisor or Management experience with employee oversight
- Minimum of 1 year experience in Household Moving or Trucking industry
- Previous experience and strong understanding of budgeting and forecasting is preferred
- Maintain an organized workspace and have the ability to complete tasks according to schedule
- Strong multi-tasking skills required in a fast paced environment
- Solid geographic region knowledge
- Maintain excellent communication and organizational skills
- Understand problems in moving furniture where damage occurs and how to prevent such damage
- Fantastic problem solving skills
- Willing to learn multiple computer programs, and demonstrate previous successful experience with Microsoft Excel and word
- Self starter, motivated by daily challenges
Qualifications
- High School Diploma or Equivalent (required)
- Secondary education in business operations is preferred
- Minimum of 1 year Supervisor or Management experience with employee oversight
- Minimum of 1 year experience in Household Moving or Trucking industry
- Previous experience and strong understanding of budgeting and forecasting is preferred
- Maintain an organized workspace and have the ability to complete tasks according to schedule
- Strong multi-tasking skills required in a fast paced environment
- Solid geographic region knowledge
- Maintain excellent communication and organizational skills
- Understand problems in moving furniture where damage occurs and how to prevent such damage
- Fantastic problem solving skills
- Willing to learn multiple computer programs, and demonstrate previous successful experience with Microsoft Excel and word
- Self starter, motivated by daily challenges
Skills
- Excellent communication and organizational skills
- Understanding of moving furniture and damage prevention
- Problem-solving skills
- Ability to learn and use multiple computer programs
Benefits
- Competitive Pay
- Medical, Dental & Vision Benefits
- Paid Time Off (begin accruing your very first day!)
- 401K
- Employee Discounts with Verizon, Sketchers and more!
Pay
Competitive Pay
Schedule
Not specified