Operations Manager

Responsibilities

• Supervise and delegate daily activities to the Inside Sales and Warehouse staff and all operational duties pertaining to the branch.
• Answer incoming sales calls, provide quotations to customers, enter customer orders, provide technical and product specifications to customers, and manage pricing.
• Oversee inventory control and cycle counts through various processes, including vendor returns.
• Assist the Accounts Receivable team on collecting past due invoices from customers.
• First point of contact for problem resolution in areas including SAP systems, sales & accounting, inventory & cycle counts.
• Handle some purchasing, including meetings with outside vendors.
• Responsible for supervising all inside staff’s training, including SAP, product knowledge, and professional development.
• Responsible for other duties as they are assigned.

Qualifications

• H.S. Diploma or GED Required
• 3+ years of experience in customer service, inside sales, or outside sales
• Proficient in Microsoft Excel and Outlook
• Strong organizational skills
• Strong interpersonal and communication skills

Preferred Qualifications

• 2+ years of experience in supervising others or acting in a leadership capacity
• Product knowledge of bearings and power transmission products

Benefits

BDI Team Members can expect industry leading benefits including competitive pay, exceptional variable compensation programs, health benefits, 401(k) and profit-sharing program, maternal and paternal leave programs, tuition reimbursement, referral bonuses, and many more. All in an exciting and ever-changing entrepreneurial environment.