Operations Manager
About the role
B&T Building Services is a family‑owned company operating for over 30 years, dedicated to improving lives through honest, safe, high‑quality, professional service and open communication. The Operations Manager oversees day‑to‑day field operations in a designated territory or branch, ensuring consistent service delivery by managing staff, optimizing labor, maintaining strong client relationships, and working under the Director of Operations to execute company standards, maintain profitability, and drive accountability, client satisfaction, and process improvement. The role requires daily travel within the assigned territory and promotes being part of a team, a great place to work, and a friendly atmosphere.
Responsibilities
- Oversee field operations and staffing to meet service expectations
- Conduct regular site visits and quality inspections
- Act as the primary contact for client accounts
- Ensure labor efficiency, accurate payroll, and cost control
- Recruit, train, and mentor area managers and field teams
- Promote safety, enforce policies, and support operational growth
Requirements
- 5+ years of operations or multi‑site management experience (janitorial preferred)
- Strong leadership, communication, and organizational skills
- Familiar with scheduling, labor planning, and job costing
- Proficient in Microsoft Office; WinTeam experience a plus
- Valid driver’s license and ability to travel throughout the region
Qualifications
High school degree or GED required.
Skills
- Strong leadership, communication, and organizational skills
- Familiar with scheduling, labor planning, and job costing
- Proficient in Microsoft Office; WinTeam experience a plus
- Valid driver’s license and ability to travel regularly
Benefits
- Medical insurance (75% employer‑paid for employee, 50% for family)
- Vision insurance
- Dental insurance (as outlined by the ACA)
- 401(k) plan with 100% match up to 4% after 1 year
- Profit‑sharing opportunities
- Paid time off up to 120 hours/year based on tenure
- Paid vacation, sick days, and holidays
- Company vehicle or stipend
- Laptop, phone, and gas/credit cards
Pay
Salary: $70,000 per year + quarterly KPI bonus (up to $10,000 per year)
Schedule
Flexible schedules