Operations Manager

Essential Functions And Basic Duties

• Assign work, set completion dates, review work, and manage performance in accordance with organizational policies, procedures, and performance management processes.
• Lead by example by living the company values of Integrity, Accountability, Transparency, Impact, Humility, and Community.
• Partner with sales, inventory control, and operations support to ensure availability of products.
• Facilitate the achievement of prescribed company Key Performance Indicators (KPIs) regarding cost, productivity, customer service, profits, and team members.
• Analyze operational reports to identify trends and recommend solutions to management.
• Perform long-term labor forecasting based on sales forecasts and input from management.
• Cultivate a culture of productivity, belonging and responsibility.
• Communicate company goals and vision, objectives, and direction to warehouse staff.
• Establish an environment of teamwork, employee involvement/empowerment, fairness, and consistency.
• Promote the Open-Door Philosophy.
• Operate the facility in compliance with health, safety, and environment regulations which establishes a culture of safety.
• Build and maintain partnerships with other departments across the organization.

Qualifications

• HS Diploma or equivalent required. Relevant advanced degree preferred.
• Strong leadership skills, with emphasis on guiding and developing a team, customer service, communications, and planning.
• 5 years warehouse management experience or equivalent combination of education and experience.
• Experience with Warehouse Management System (WMS).
• Ability to effectively present information to customers, clients, and employees of the organization.
• Proficient computer skills, including Microsoft Office Suite.
• Ability to work a flexible work schedule and shift, including weekends if needed.