Operations Manager

About the Role

Type: Full-Time, Exempt

Location: 1315 Ann Ave, St. Louis, MO 63104

Reports to: Executive Director

Responsibilities

• Financial Management: Oversee accounts payable activities, including review, coding and payment of invoices; oversee accounts receivable, including processing deposits and invoicing project partners; complete monthly bank reconciliation and prepare financial reports for staff/Board meetings; prepare and submit cost reimbursement grant requests and related expense reports; administer payroll through cloud‑based system; support annual budgeting process; support completion of the annual financial audit and 990 filing with a third‑party accounting firm.
• Human Resources: Manage human resource functions, including new‑hire onboarding and employment records; manage AmeriCorps Member compliance, including enrolling and exiting Members annually, conducting background checks, and issuing Member benefits; oversee staff benefits administration; coordinate all injury and workers‑compensation claims; support hiring, salary administration and performance‑review processes as needed.
• General Administration & Facilities: Review and process facility contracts; oversee building security systems; complete annual business registrations; coordinate office technology, including internet, Google Suite, and software subscriptions.
• Strategic Planning & Implementation: In collaboration with the Executive Director, establish annual goals for administration and operations; implement strategic growth plans that align with ACSTL staffing and budget.

Qualifications

• 3+ years of relevant experience.
• Knowledge of multiple operational functions and principles, including finance, human resources, operations, and grant management.
• Proven ability to plan and manage operational processes for maximum efficiency and productivity.
• Initiative to act independently with minimal supervision.
• Demonstrated good judgement and problem‑solving skills.
• Flexibility, adaptability, and capacity to fulfill responsibilities in a fluid environment.
• Must pass criminal history background check(s).

Desired Competencies and Characteristics

• Bachelor’s degree in business administration, accounting, human resources, or a related field.
• Familiarity with AmeriCorps and local, state, and federal natural‑resource agencies and organizations.
• Intermediate financial/accounting/bookkeeping skills.
• Negotiation skills in both internal and external settings.
• Knowledge of human‑resource functions (payroll, benefits, recruitment, training and development, etc.).
• Understanding of labor laws and disciplinary procedures.
• Enthusiastic customer‑service orientation, excellent writing, and communication skills.
• Strong ethics and reliability.
• Comfort using and learning a wide variety of systems and software, including but not limited to QuickBooks, Google Suite, Adobe, Airtable, and Zoom.

Site Conditions

• Position requires sitting, standing, walking, speaking, hearing, balancing, stopping, kneeling, or crouching on an infrequent basis.
• Must be able to operate a computer.
• Reasonable accommodations may be made for qualified individuals to perform the essential functions.
• Work schedule: Monday – Friday, flexible 37.5‑hour work‑week.

Compensation and Benefits

• Salary commensurate with experience.
• Personal, vacation, sick, and holiday paid time off.
• Professional development opportunities.
• Medical, dental, and vision healthcare reimbursement and disability/life insurance.
• Retirement with employer contribution.

ACSTL is committed to building an exceptional team and fostering an environment of respect and belonging for all individuals, regardless of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information, or disability, as defined and required by state and federal laws.