Operations Manager

Come work for the largest equipment dealer in North America! We provide our employees with tools and resources to be successful:

Benefits

• Medical, Dental, and Vision insurance
• 401(k) with company match
• Employee stock purchase plan
• Tuition assistance
• Competitive wages
• Paid time off
• 10 paid holidays

Pay

Expected base salary for this role ranges between $130,000 - $140,000 USD based on candidate experience, plus potential bonuses.

About the role

Our Construction Equipment group is seeking a highly organized, process-oriented Operations Manager to oversee and support our Orland Park and South Elgin branches. This role will focus on driving efficiency across service, parts, and rental functions while building a strong, cohesive team culture. The ideal candidate will have a proven track record of improving workflows, managing performance, and leading people within a dealership, equipment, or related service-based industry.

Responsibilities

• Oversee daily branch operations across service, parts, and rental departments.
• Implement, monitor, and refine processes to improve efficiency, productivity, and customer satisfaction.
• Partner with Service and Parts Managers to ensure alignment with company goals and performance metrics.
• Lead and support staff development, fostering a culture of accountability, teamwork, and safety.
• Manage operational KPIs including technician efficiency, parts turns, rental utilization, and customer satisfaction.
• Ensure accurate reporting, cost control, and compliance with company policies and industry regulations.
• Drive continuous improvement initiatives to enhance branch performance and customer service.

Requirements

• 5+ years of operations or branch management experience in heavy equipment, automotive, construction, or related industries.
• Strong organizational and process management skills with attention to detail.
• Proven ability to build and lead cohesive, high-performing teams.
• Excellent communication, leadership, and problem-solving skills.
• Solid understanding of service department workflows, parts inventory control, and rental operations.
• Proficiency with business systems (ERP, CRM, or dealership management software preferred).

Physical Demands

Physical/Sensory Functions:

• Regularly will talk/hear.
• Frequently will stand, sit, use hands, reach with hands and arms.
• Occasionally will walk, climb or balance, stoop, kneel, crouch or crawl.

About Alta

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

What We Look For

At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. We search for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.