Operations Manager

Benefits

• Above & Beyond Award ($75 gift card)
• Referral Bonus ($250 per referral that remains 60 days)
• Employee Discounts (30% in-store year-round, 50% off AO & AOA Brand)
• Positive, fun work environment
• Opportunity for growth within the company
• Flexible schedule

Core Responsibility Areas

• Warehouse & Back-of-House Operations
• Inventory Management
• E-Commerce & Fulfillment

Position Attributes

• Highly organized and detail-driven
• Efficient in completing and delegating tasks
• Effective problem-solving skills
• Excellent communication with consistent follow-up and follow-through
• Strong technical skills in POS back-end and Excel reporting
• Ability to coach and train team members in back-of-house functions

Position Requirements

• Experience in retail operations, warehouse management, or inventory control
• Previous supervisory experience in back-of-house or logistics preferred
• Strong organizational and problem-solving abilities
• Proficient in Excel and POS back-end systems for reporting, tracking, and operational needs
• Excellent communication and follow-through skills
• Ability to lift or move up to 50-pound boxes or racks
• Must be able to work a flexible schedule, including nights, weekends, and holidays
• Ability to remain on your feet for extended periods of time
• Confidence in managing inventory processes, warehouse operations, shipment processing, and replenishment
• Willingness to provide light guest-facing support when required