Operations Manager

About The Role AdviceOne is growing, and we're looking for a leader to manage our Operations department. We're looking for someone with 2-5 years’ experience managing people, with real moments to show for it: holding a team accountable, developing someone's skills, making the tough call when something went sideways, and cultivating confidence when it went great. We're less interested in how long you've been managing and more interested in the leader you are becoming because of those moments. If you're early-to-mid in your leadership career and hungry for the next big step, this is it. You bring the leadership. We'll bring you up to speed on the rest: the nuances of our industry, our Operations department, and everything specific to AdviceOne. Zero financial services experience required. Leadership is the one thing we can't teach, and it's the one thing we're hiring for. If your favorite part of the job is having an impact on people, we want to talk. Responsibilities Include Our Operations Manager will lead and develop the team that drives all processes both client-facing and behind the scenes that enable our firm to run smoothly. The Operations department is made up of 3 sub-departments, and we're looking for a leader who could fit one, or grow into all three. But here's what really matters: this person has to thrive on developing people. Not tolerate it, not check the box on it. Get energy from it. We're a team-managed firm, and we grow by growing our people. Own the day-to-day management of your team, keeping work moving and priorities clearBuild and maintain a culture of ownership, collaboration, and accountabilityCoach, train, and develop your team; take real ownership of their growthMentor team members through challenges, not just tasks, and invest in where they grow nextSpot what's broken or inefficient and build better ways of doing thingsPartner with leadership to shape and execute strategy for your area About You You’re a natural leader and get energy from itA proven track record of holding a team accountable and developing them, not just supervising themAn out-of-the-box thinker who isn't afraid to take a risk or challenge how things have always been doneA true people-person who gets work done through people, not by themselvesYou think analytically and enjoy solving complex problemsYou communicate expectations, feedback, and process changes clearly and directlyYou receive feedback well and act on it immediatelyYou're organized, detail-oriented, and can manage multiple moving parts at once2-5 years of professional experience, including at least 2 years directly managing peopleBA/BS degree About AdviceOne AdviceOne is a growing advisory firm that specializes in retirement decisions and asset management for clients nationwide. Join a team with a strong, women-led presence, within a firm that values fresh thinking and real accountability at every level. We're fee-only and act in a fiduciary capacity for our clients. Become a part of the AdviceOne team! About Balance Hybrid positionIn-person on Tuesdays in Glastonbury, CT. Every other day is work from home1 evening a week required (Monday through Thursday)Flexibility in the remainder of the week to ensure a total of 40 hours for work/life balanceWe provide full work-from-home functionality About Benefits Revenue sharing bonus opportunities (quarterly and long-term)401(k) plan with 3% employer contributionMedical/Dental/Vision/Life insuranceGenerous PTO policyShort- and long-term disabilityHealthy work/life balance Check out our culture at AdviceOneRetirement.com/About/Careers NO PHONE CALLS PLEASE!