Operations Manager

Role Summary

To manage all facility operations to ensure company objectives are achieved.

Major Areas Of Performance

• Ensure cost-efficient use of resources and on-going process improvement including planning, scheduling, and evaluation
• Perform management functions and provide coaching and direction to plant Supervisors and staff
• Participate in the budgeting process and implement cost-control measures
• Responsible for labor planning and scheduling
• Direct workflow to meet plant productivity, turn-time, quality, and safety standards
• Project management for new client integrations
• Leads plant in continuous improvement
• Ensure proper training of all plant staff
• Work directly with the Inventory Control Manager to ensure proper control of all client and company inventory
• Partner with Client Services to develop relationships and ensure service and company objectives are achieved
• Prepare daily, weekly, and monthly reporting and analysis for the Archway management team
• Possess working knowledge of warehouse management systems (WMS)
• Demonstrate verbal and written communication skills in both interpersonal and team settings
• Evidence of previous significant supervisory and leadership expertise with a track record of initiative, coaching, performance management, and process improvement
• Exhibit excellent organizational abilities
• Make decisions and excel in a fast-paced time-sensitive environment
• Have a history of successful innovation including development, proposal, and implementation of ideas to improve overall facility operations
• Show a history of effective cross-departmental partnership to achieve common goals for the company and clients
• Experience managing capacity in a high-paced and high-turn environment

Requirements

• High School diploma required; Four-year degree preferred
• 7+ years of relevant operations, warehouse, distribution, or pick/pack and ship experience required
• 4+ years of manufacturing/warehouse supervision experience required
• Evidence of previous significant supervisory and leadership expertise with a track record of initiative, coaching, performance management, and process improvement
• Working knowledge of warehouse management systems (WMS) required
• Demonstrable verbal and written communication skills in both interpersonal and team settings
• Exhibit excellent organizational abilities
• Make decisions and excel in a fast-paced time-sensitive environment
• History of successful innovation including development, proposal, and implementation of ideas to improve overall facility operations
• Show a history of effective cross-departmental partnership to achieve common goals for the company and clients
• Experience managing capacity in a high-paced and high-turn environment