Operations Manager
Acme Freight · San Jose, CA · 3 wk ago
On-siteManufacturingFull-time
Operations Manager Responsibilities
- To maintain the schedule of all delivery drivers throughout the week, make switches and changes as required.
- To help oversee fleet changes in the morning before the arrival of delivery drivers.
- To successfully assign routes and get morning totes for each route and driver for daily operations.
- To know when to drop or pick up routes based on logistics given and vehicles available.
- To know how to proficiently use excel sheets.
- To have good organizational skills.
- To understand how to switch routes at the warehouse and assign rescues blocks.
- To understand policy and procedure and maintain high standards amongst all drivers.
- To monitor cortex, netradyne, and mentor on a day-to-day basis.
- To know how to coach drivers on best practices on delivery procedures and must be able to show practice in the field if necessary.
- To be willing to pick up a route or rescue, if necessary, but not always needed.
- To be comfortable managing up to 40 people in the field as well as dispatch.
- To help with operational changes to maximize team proficiency.
- To have good soft skills and willingness to communicate what needs to be done.
Minimum Qualifications
- A high school diploma or equivalent.
- Some aptitude for logistics.
- Proficient computer and smartphone skills.