Operations Manager (48272)

About the role

MCE's Warehouse Operations is seeking an Operations Manager to drive excellence across the distribution network. The role involves owning processes that govern order fulfillment, warehouse management, inventory control, and shipping and receiving.

Responsibilities

• Drive Operational Process and Standards Design
• Identify process gaps and inefficiencies within the location and lead corrective action to close them
• Ensure consistent execution of operational procedures, supporting the location warehousing team in holding the standard
• Lead continuous improvement initiatives using lean, Six Sigma, or equivalent methodologies to reduce waste and increase throughput
• Fulfillment and Inventory Oversight
• Oversee order fulfillment operations, ensuring orders are picked, packed, and shipped accurately and on time
• Manage inventory control practices including cycle counting, min/max management, and replenishment processes to maintain stock accuracy and availability
• Career Development
• Provide leadership, coaching, and development to operations team within location, and coordinate operations staff across division locations
• Partner with HR to recruit, onboard, and retain operations talent
• Build a culture of accountability, safety, and continuous improvement within the location
• Conduct regular operational reviews with Director to align priorities and address performance issues

Requirements

• Must Have:
• 5+ years of operations management experience in industrial distribution, MRO, wholesale distribution, or manufacturing — with a track record of driving measurable improvement
• Proven experience managing operational KPI matrices, scorecards, and performance reporting frameworks
• Strong process improvement background — able to identify inefficiencies, design better workflows, and implement change across the operation
• Experience owning fulfillment operations including warehouse management, order accuracy, and on-time shipment performance
• Excellent communication and leadership skills with the ability to influence across locations and organizational levels
• Proficiency in Microsoft Office Suite and ERP or warehouse management systems

Nice to have

• Experience managing operation as part of the larger distribution networks
• Lean or Six Sigma certification
• Familiarity with Epicor Prophet 21, , or similar distribution ERP platforms
• Bachelor's degree in operations management, supply chain, business, or a related field

Qualifications

• Must Have:
• 5+ years of operations management experience in industrial distribution, MRO, wholesale distribution, or manufacturing — with a track record of driving measurable improvement
• Proven experience managing operational KPI matrices, scorecards, and performance reporting frameworks
• Strong process improvement background — able to identify inefficiencies, design better workflows, and implement change across the operation
• Experience owning fulfillment operations including warehouse management, order accuracy, and on-time shipment performance
• Excellent communication and leadership skills with the ability to influence across locations and organizational levels
• Proficiency in Microsoft Office Suite and ERP or warehouse management systems

Pay

We offer a competitive compensation package including medical, dental, and vision coverage, company-paid life, AD&D, and short- and long-term disability insurance, a 401(k) with a generous company match, and tuition reimbursement. We also provide generous PTO and paid holidays, an Employee Assistance Program (EAP), and voluntary benefit products.

Schedule

The role is full-time.