OPERATIONS MANAGER (48037)

About the role

City Electric Supply (CES) is a family-owned electrical wholesaler with a worldwide service network and the personal service of a neighborhood store. The company's "customer service first" core value has driven continual growth for over 65 years while empowering people to make local business decisions. CES employs more than 7,400 people at over 1,000 branches worldwide, including over 500 branches across North America, with a vision to add 30‑35 branches each year.

Responsibilities

The Operations Manager oversees store and warehouse operations, including managing policies, procedures, inventory, purchasing, and staff. This role ensures excellent customer service and supports branch employees in meeting customer needs. The Operations Manager also collaborates with other branches to maintain a consistent level of service across the CES network.

• Monitor branch inventory levels.
• Order material for stock and customer job orders.
• Maximize profit by identifying new products to sell.
• Develop and maintain relationships with key vendors and agents.
• Serve as a leader and role model to branch employees.

This position has supervisory responsibilities. The role is very active, requiring standing, walking, bending, kneeling, stooping, and climbing, and the ability to lift and move items up to 50 pounds. Please note this job description is not designed to cover a comprehensive listing of activities; duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Valid driver’s license preferred. Minimum 2 years of related experience preferred.

Skills

• Customer service first philosophy.
• Ability to manage multiple tasks efficiently.
• Strong oral and written communication skills.
• Ambitious and motivated to grow within the organization.
• Open‑minded and team‑oriented.
• Skilled in building and maintaining relationships.

Benefits

• Medical, Dental, Vision Insurance.
• 401(k) company match program.
• Telehealth.
• Short‑term and Long‑term disability insurance.
• Basic and AD&D Life Insurance paid for by the company.
• Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
• Employee Assistance Program – mental, physical, financial wellness.
• Auto and Home Insurance discount.
• Paid Time Off and 7 paid Holidays.
• Paid Pregnancy, Parental, and Adoption Leave programs.
• Employee Discount Program.
• Training Programs.
• Internal growth opportunities in a fast‑growing company.
• Potential for Bonuses.
• In some jurisdictions, state or local laws address sick leave or other leaves of absence; the Company complies with all such laws.