OPERATIONS MANAGER (45769)

About City Electric Supply

City Electric Supply (CES) is a family‑owned electrical wholesaler with a worldwide service network and the personal service of a neighborhood store. For over 65 years CES has grown by putting “customer service first” at its core, empowering people to make local business decisions. The company now employs more than 7,400 people at over 1,000 branches worldwide, including more than 500 branches across North America, and aims to add 30‑35 branches each year while staying true to its values.

Summary

The Operations Manager oversees store and warehouse operations, including managing policies, procedures, inventory, purchasing, and staff. This role ensures excellent customer service and supports branch employees in meeting customer needs, while collaborating with other branches to maintain a consistent level of service across the CES network.

Essential Job Functions

• Monitor branch inventory levels.
• Order material for stock and customer job orders.
• Maximize profit by identifying new products to sell.
• Develop and maintain relationships with key vendors and agents.
• Serve as a leader and role model to branch employees.

Qualifications

• Valid driver’s license preferred.
• Minimum 2 years of related experience preferred.

Competencies

• Customer‑service‑first philosophy.
• Ability to manage multiple tasks efficiently.
• Strong oral and written communication skills.
• Ambitious and motivated to grow within the organization.
• Open‑minded and team‑oriented.
• Skilled in building and maintaining relationships.

Benefits

• Medical, Dental, Vision Insurance.
• 401(k) company match program.
• Telehealth.
• Short‑term and Long‑term disability insurance.
• Basic and AD&D Life Insurance paid for by the company.
• Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
• Employee Assistance Program – mental, physical, financial wellness.
• Auto and Home Insurance discount.
• Paid Time Off and 7 paid holidays.
• Paid pregnancy, parental, and adoption leave programs.
• Employee Discount Program.
• Training programs and internal growth opportunities.
• Potential for bonuses.

Supervisory Responsibility

This position has supervisory responsibilities.

Physical Demands

The role is very active and requires standing, walking, bending, kneeling, stooping, and climbing. The employee must be able to lift and move items up to 50 pounds.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.