Operations Manager (26-27SY)

At Lighthouse Community Public Schools we are engaged in an educational movement that goes beyond our classrooms working to disrupt inequities by providing our students and families exceptional educational opportunities every day. Grounded in our core values of community, integrity, agency, love, and social justice rooted in the EL Education Model, LCPS is a leader in fostering innovative schools achieving exceptional student outcomes where each child is at the center of their own learning. Our mission is to prepare diverse students for college, a career of their choice, and to be lifelong changemakers. Founded in 2002, LCPS operates two high-achieving K-12 public charter schools—Lighthouse and Lodestar—serving over 1,600 students in East Oakland.

About the role

The Operations Manager ensures our school's operations run smoothly, serving as the backbone to daily activities. This role combines a passion for detail with a commitment to social justice, focusing on facilities management, staff supervision, vendor relations, and community engagement to support our mission of preparing every child for college and a career of their choice.

Core Competencies

• Mission and Core Values Focus: Inspired by our mission and belief that all students can achieve, models LCPS’ values of community, integrity, love, social justice, and agency in work and relationships.
• Team Management: Supervises and supports staff by encouraging professional growth, providing feedback, and addressing difficult conversations with a strong sense of community.
• Project Management: Creates and executes detailed timelines to complete facilities-related projects in a timely manner, ensuring an optimal learning and teaching environment.
• Organization: Demonstrates exceptional attention to detail and the ability to manage multiple work streams.
• Collaboration: Manages diverse relationships with colleagues, vendors, students, and parents.
• Communication: Communicates clearly, consistently, and responsively to staff, families, students, and external stakeholders, including in Spanish as needed.

Responsibilities

• Facilities Management & Oversight:
  • Oversee day-to-day upkeep of school campuses in compliance with regulations and codes, delegating tasks to contractors or internal staff.
  • Serve as primary coordinator and communicator to ensure timely resolution of maintenance issues.
  • Lead long-term facility retrofits and improvements in coordination with the Director of Operations.
  • Act as primary field response to urgent and emergency situations.
  • Coordinate and manage all building usage requests, including internal and external scheduling.
  • Serve as point of contact for outside vendors during onsite work, occasionally required on weekends or non-school hours.
  • Manage and place furniture/materials orders for facility and classroom maintenance.
  • Oversee distribution and tracking of keys, parking fobs, and staff access.
  • Complete daily, weekly, and monthly facility walkthroughs to identify compliance issues or areas needing attention.
  • Develop project and facility management processes and procedures, including District Facilities Standards.
  • Create ongoing maintenance schedules and preventative maintenance programs.
  • Conduct surveys, collect data, and prepare reports on maintenance and operations needs.
• Event Coordination: Serve as point of contact and manage all approvals and planning for internal and external events.
• Campus Safety Oversight:
  • Emergency Coordinator: Oversee emergency preparation processes, maintain safety plans, and serve as Site Commander during emergencies or drills.
  • Campus Safety and Supervision Coordination: Set expectations and hold the school site team accountable for supervision and safety in alignment with the Campus Safety Plan.
  • Operations Safety Training: Provide regular safety trainings, conduct routine safety audits, and serve on the LCPS Safety Committee.
  • Drive traffic safety campaigns to ensure compliance and safety for all stakeholders.
  • Direct the school-contracted security team and monitor alarm calls.
• Staff Supervision & Vendor Management:
  • Hire, supervise, train, coordinate, coach, and support AM custodians, Operations Associates, and Facilities Associate across both campuses.
  • Conduct weekly team and individual meetings, and regular evaluations to assess performance and support needs.
  • Manage disciplinary and performance measures for all supervisees.
  • Serve as point of contact for contracted services (custodial and maintenance vendors) to ensure contractual obligations are met or exceeded.
  • Develop and maintain relationships with vendors, conduct performance evaluations, and monitor expenditures for cost savings.
• Front Office Management:
  • Act as point of contact for scheduling and coordinating coverage for front office staff in the absence of the office manager.
  • Ensure front office staff adhere to company policies and procedures.
• Collaboration & Communication:
  • Regularly meet with site administrators and program leaders to coordinate operational needs and review protocols/policies.
  • Collaborate with stakeholders to align norms and processes related to student safety and expectations.
  • Oversee and send out the weekly staff communication newsletter.
  • Model highly responsive and customer service-oriented communication with all stakeholders.
• Community Relations: Serve as a face of the campus to external and internal stakeholders, addressing issues related to campus usage, traffic, security, and safety.
• Data and Project Management:
  • Monthly tracking and reporting of site facilities and operations.
  • Oversee planning, execution, and delivery of complex projects, collaborating with cross-functional teams.
  • Monitor project risks, implement mitigation strategies, and conduct regular status meetings.

Qualifications

• A.A. or equivalent required; B.A. or B.S. preferred.
• Bilingual in Spanish, required.
• 2+ years experience in office or facilities management or related position.
• 2+ years experience in managing others or leading teams, highly preferred.
• Ability to perform complex professional planning work with minimal supervision and meet urgent schedules.
• Experience working in schools or with youth and families, preferred.
• Proficiency with Google Apps.

Environmental Requirements

• Ability to work in loud environments such as cafeterias, playgrounds, classrooms, and large professional settings.
• Adaptability to indoor/outdoor conditions, including all weather conditions for outdoor activities or travel.
• Work in air-conditioned and heated environments under fluorescent lighting.

Physical Demands

• Continuous ability to see, hear, and speak frequently.
• Ability to sit and stand for extended periods.
• Ability to stop, extend, kneel, and reach.
• Lift up to 25 pounds.
• Walk for long periods, occasionally move quickly or run over smooth to uneven surfaces.
• Repetitive movement of fingers and hands for keyboarding and whiteboard usage.
• Occasional travel to sites for professional development within and outside LCPS.

Schedule

This is a 12-month full-time exempt position with an immediate start date. The role requires minimum building hours of Monday to Friday from 7:30 AM to 4:30 PM, with availability for off-hour responses related to facility or team needs. Occasional weekend/evening hours are required for events, registration meetings, or facility work during non-school hours.

Pay

Starting salary range: $52,500–$65,000 depending on experience.

Benefits

• 100% employee health coverage; 50% for dependents.
• 8% employer matching for retirement program.
• Medical and dependent Flexible Spending Accounts (FSA).