Operations Manager 2, Multi-Service

Sodexo is seeking a General Manager 2 – Conference Center in Culver City, CA, supporting a Corporate Services client. This leader will oversee conference logistics, event setups, vendors, facilities support, and workplace service excellence.

About the role

Lead daily operations for two or more core service areas at a client site, ensuring exceptional service delivery, client satisfaction, and long-term retention. Implement operational strategies that support client objectives, drive performance, and contribute to profitable growth. Supervise team members, allocate resources, monitor operating standards, and develop new programs to enhance service offerings.

Accountable for managing people, setting direction, and deploying resources; typically responsible for performance evaluation, pay reviews, and hire/fire decisions. Results are primarily achieved through the work of others and depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional, or operational areas, processes, or programs, which may include dotted-line or matrixed management.

Responsibilities

• Oversee conference logistics, event setups, vendors, facilities support, and workplace service excellence
• Lead a team of six while managing event logistics, temporary labor, furniture moves, contractors, vendors, safety, daily operations, and budget support
• Ensure seamless events and a high-quality workplace experience
• Develop teams, improve operational performance, and strengthen service quality
• Manage budgets, drive initiatives, and enhance performance standards
• Establish operating standards, implement quality improvements, and ensure compliance with safety and regulatory requirements
• Apply problem-solving skills to optimize daily operations and resource use

Requirements

• Bachelor’s degree or equivalent experience
• 5 years of management experience
• 3 years of related experience
• Knowledge across facilities management operations, including custodial, housekeeping, grounds, pest control, mechanical, electrical, plumbing, and HVAC
• Business and financial acumen, with experience managing budgets and controlling costs
• Customer service expertise focused on relationship building and communication
• Leadership skills to develop teams, delegate effectively, and maintain accountability
• Proactive, resourceful approach to solving operational challenges and supporting daily functions

Pay

Pay Range: $103,445 – $133,870 per year

Benefits

• Medical, Dental, Vision Care, and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.